HUMAN SERVICES ANALYST - 64058756 1

State of Florida • CLEARWATER, FL

2d • $41,491 - $45,640 • Hybrid

About The Position

The Human Services Analyst will provide clerical assistance to the unsheltered homeless where they reside as part of a street medicine initiative of the Health Care for the Homeless Program. The incumbent will be responsible for engaging potential clients, helping with eligibility applications, organizing clients on a first come first serve basis, entering data in data bases and excel spreadsheets, scheduling appointments and driving the mobile unit. The work is field-based and will go out into the community to engage with the homeless population.

Requirements

• Ability to plan, organize and coordinate work assignments.
• Ability to establish and maintain working relationships with others.
• Ability to type and/or in a keyboard control data input device, adding machine and utilize other office equipment.
• Ability to follow instructions.
• Skill in working effectively with the public.
• Knowledge of computer systems.
• Ability to communicate effectively both verbally and in writing.
• Have dependable transportation.
• Current valid Florida Driver’s License with daily access to private transportation
• Experience working in a medical clinic environment, including knowledge of medical terminology
• Three or more years of customer service experience
• Three or more years of data entry experience

Nice To Haves

• Three or more years of experience determining financial eligibility for services
• Experience working with the homeless population
• Experience providing services in an outreach setting
• Experience driving and maintaining a business vehicle

Responsibilities

• Serves as the primary driver of the Street Medicine vehicle, ensuring timely arrival at scheduled locations daily.
• Completes daily engagement of unsheltered patients in the community and clinic setting, such as handing out Narcan and other harm-reduction items as directed by clinical team.
• Assists patients with obtaining community supports and resources as needed and in conjunction with the Directions for Living Case Manager.
• Uses multiple computer applications to perform duties and keeps technical skills currents which includes athenaOne, NextGen, Carescope, maxRTE, Eaglesoft, and HMS.
• Interviews and determines financial eligibility for services based on established criteria for new and established clients.
• Registers and checks in clients
• Monitors daily Street Medicine schedule and communicates with clinic staff as needed
• Photocopies and/or faxes medical record based upon appropriate requests; ensures medical record releases are
• Responsible for daily set up and break down, fueling, and ensuring cleaning of the Street Medicine vehicle

Benefits

• Annual and Sick Leave benefits.
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.
• Retirement plan options, including employer contributions
• Flexible Spending Accounts.
• Tuition waivers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed