HUMAN SERVICES PROGRAM ANALYST - 64028701

State of Florida • ORLANDO, FL

7d • Hybrid

About The Position

The HIV/AIDS Surveillance Data processing/ Non-Identified Risk reclassification (NIR) coordinator is a technical surveillance role responsible for receiving, processing, verifying, and analyzing HIV/AIDS surveillance data for Area 7A (Orange, Osceola, and Seminole counties). The position manages sensitive laboratory and case information, conducts medical record reviews, supports epidemiologic investigations, and ensures accurate and timely reporting in accordance with state and federal guidelines.

Receive and process HIV/AIDS laboratory reports (electronic and paper) for Area 7A. Conduct record searches, scan, upload, and prepare cases for initial data entry and updates. Review case report forms for completeness, accuracy, and required documentation. Maintain secure HIV/AIDS registries for Orange, Osceola, and Seminole counties. Log and track data requests and follow up with reporting sources to resolve discrepancies. Conduct periodic registry audits to ensure accuracy and completeness. Provide clerical and administrative support to the Surveillance Unit.

Perform medical record reviews at hospitals, clinics, correctional facilities, nursing homes, and other relevant sites. Maintain ongoing communication with providers and agencies to ensure timely and accurate case reporting. Ensure confidentiality and data security in all aspects of work. Prepare surveillance reports, case updates, and quarterly activity summaries. Develop and maintain working relationships with county health departments, hospitals, physicians, nurses, case managers, and community partners. Respond to data requests within required timeframes and provide technical assistance as needed. Support special epidemiological investigations as requested by Department of Health or Center for Disease control.

Investigate HIV/AIDS cases reported with No Identified Risk to obtain missing risk information. Contact reporting providers and request medical records from clinics, hospitals, and testing sites. Conduct database searches using Surveillance Tools and Reporting Systems (STARS), Electronic health registry system (eHRS), Health Management System (HMS), Merlin database, and Axiom reporting system database. Document and coordinate Non-Identified Risk reclassification (NIR) and submit monthly reports to the State Health Office. Identify providers with high NIR rates and assist with technical assistance workshops. Arrange and conduct NIR interviews at locations convenient for clients and providers. Complete and submit NIR Questionnaires to the State NIR Coordinator.

Other duties as assigned.

Requirements

• Valid Florida driver’s license and willingness to drive personal vehicle.
• At least 2 years of verifiable experience working in an infectious disease program (HIV/STD/TB).
• At least 2 years of verifiable experience collaborating with community-based organizations, hospitals, and/or private physician offices.
• At least 2 years of verifiable experience interpreting lab results.
• Must take and pass the State of Florida Surveillance module Training within six (6) months of hire as a condition of employment.
• Willing to physically come into the office, or do field work daily to perform the duties & responsibilities of the position.
• Must be authorized to work in the United States without employer sponsorship.
• Knowledge of data collection, entry, analysis, and reporting.
• Knowledge of HIV/AIDS, STDs, Hepatitis, and related public health issues.
• General knowledge of medical terminology.
• Skill in reviewing and interpreting medical records.
• Ability to work independently.
• Skill in preparing accurate reports and summaries.
• Ability to maintain strict confidentiality and data security.
• Ability to conduct medical record reviews.
• Ability to analyze surveillance data and identify discrepancies.
• Ability to establish and maintain effective working relationships.
• Ability to communicate effectively verbally and in writing.
• Ability to prioritize tasks and manage workload.
• Ability to respond promptly and professionally to information requests.
• Knowledge of HIV risk categories and NIR investigation procedures.
• Ability to conduct investigative follow‑up with providers.
• Ability to extract risk information from medical records.
• Ability to perform general clerical tasks.
• Ability to maintain organized documentation.
• Ability to support unit operations as needed.
• Must be able to learn and communicate effectively, orally and in writing, in English.

Nice To Haves

• Skill in using surveillance databases (eHARS, PRISM, CAREWare, DOC, HM)

Responsibilities

• Receive and process HIV/AIDS laboratory reports (electronic and paper) for Area 7A.
• Conduct record searches, scan, upload, and prepare cases for initial data entry and updates.
• Review case report forms for completeness, accuracy, and required documentation.
• Maintain secure HIV/AIDS registries for Orange, Osceola, and Seminole counties.
• Log and track data requests and follow up with reporting sources to resolve discrepancies.
• Conduct periodic registry audits to ensure accuracy and completeness.
• Provide clerical and administrative support to the Surveillance Unit.
• Perform medical record reviews at hospitals, clinics, correctional facilities, nursing homes, and other relevant sites.
• Maintain ongoing communication with providers and agencies to ensure timely and accurate case reporting.
• Ensure confidentiality and data security in all aspects of work.
• Prepare surveillance reports, case updates, and quarterly activity summaries.
• Develop and maintain working relationships with county health departments, hospitals, physicians, nurses, case managers, and community partners.
• Respond to data requests within required timeframes and provide technical assistance as needed.
• Support special epidemiological investigations as requested by Department of Health or Center for Disease control.
• Investigate HIV/AIDS cases reported with No Identified Risk to obtain missing risk information.
• Contact reporting providers and request medical records from clinics, hospitals, and testing sites.
• Conduct database searches using Surveillance Tools and Reporting Systems (STARS), Electronic health registry system (eHRS), Health Management System (HMS), Merlin database, and Axiom reporting system database.
• Document and coordinate Non-Identified Risk reclassification (NIR) and submit monthly reports to the State Health Office.
• Identify providers with high NIR rates and assist with technical assistance workshops.
• Arrange and conduct NIR interviews at locations convenient for clients and providers.
• Complete and submit NIR Questionnaires to the State NIR Coordinator.
• Perform general clerical tasks.
• Maintain organized documentation.
• Support unit operations as needed.

Benefits

• Annual and Sick Leave benefits
• Nine paid holidays and one Personal Holiday each year
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
• Retirement plan options, including employer contributions
• Flexible Spending Accounts
• Tuition waivers

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed