HUMAN RESOURCES SUPERVISOR

Wild Fork Foods•Lenoir, NC

8d•Onsite

About The Position

The Human Resources Supervisor serves as the primary HR partner and on-site point of contact for a Distribution Center, supporting employees and leaders throughout the employee lifecycle. This visible, hands-on role fosters a positive employee experience, drives engagement, supports compliance with company policies and employment laws, and delivers HR programs that contribute to operational excellence. The position partners with Operations leadership and Corporate HR to execute People strategies and build a strong workplace culture. The HR Supervisor provides guidance on employee relations, performance management, staffing, training, benefits, compensation, leave administration, policy interpretation, and workplace concerns. The role also coordinates HR operations, supports workforce planning and employee development, monitors workforce metrics, and partners with Distribution Center leadership on people strategies and operational goals.

Requirements

At least 5 years of progressive Human Resources experience.
Experience handling employee relations, investigations, performance management, and compliance matters.
Strong knowledge of employment laws and HR best practices.
Ability to build trust and credibility with employees at all levels.
Excellent interpersonal, communication, and conflict-resolution skills.
Ability to balance employee advocacy with business objectives.
Strong organizational and problem-solving skills.
Comfort working in a fast-paced operational environment.
Proficiency in HRIS, payroll, and Microsoft Office applications.
Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or a related field preferred; an equivalent combination of education and experience may be considered.

Nice To Haves

Experience in a distribution center, manufacturing, logistics, warehouse, retail, or other high-volume operations environment.
Prior supervisory or leadership experience.
Bilingual English/Spanish.

Responsibilities

Serve as the primary HR contact for Distribution Center employees and leaders, building relationships through floor presence and open communication.
Conduct employee relations investigations, recommend resolutions, respond to employee concerns, and escalate issues as appropriate.
Coach leaders on performance management, disciplinary actions, attendance, workplace conduct, and conflict resolution.
Support engagement and retention initiatives; conduct stay interviews, exit interviews, and employee check-ins to identify trends and improvement opportunities.
Partner with Talent Acquisition and Operations leaders on hourly and salaried hiring needs, interviews, hiring events, and workforce planning.
Ensure a seamless onboarding experience, facilitate new-hire orientations, and ensure required training and documentation are completed.
Monitor staffing levels and support workforce planning for peak and seasonal operations.
Administer and enforce company policies, procedures, and employment practices, and support compliance with federal, state, and local employment laws and regulations.
Support leave administration, accommodations, workers’ compensation, and return-to-work processes with Corporate HR.
Maintain personnel records and employee data in HR systems; assist with audits, investigations, unemployment claims, and other employment matters.
Support compensation and benefits administration, answer benefits questions, and connect employees with appropriate resources.
Partner with Payroll to resolve pay concerns, attendance discrepancies, and timekeeping issues; support compensation reviews, promotions, transfers, and other employee status changes.
Coordinate and facilitate employee training and development programs, identify training needs with leaders, and track required training and certifications.
Support future-leader development through coaching, development planning, and succession initiatives.
Monitor workforce metrics, prepare reports, recommend improvements to retention, productivity, and workforce stability, and identify opportunities to improve HR processes and employee support programs.
Supervise and coordinate HR support staff activities, if applicable.
Partner with Distribution Center leadership, participate in leadership meetings, contribute to workforce planning and business decisions, and support organizational changes and continuous improvement initiatives.