Human Resources Specialist

Craven Community College•New Bern, NC

About The Position

The Human Resources Specialist performs confidential, complex technical and administrative duties across the human resources function. The role maintains personnel records; supports recruitment, hiring, and onboarding processes; prepares correspondence and reports; and provides information and assistance to College employees and the public in person, by telephone, and through email. The Specialist also conducts new employee orientation, maintains confidential employee documentation, and cross-trains with other HR staff to support continuity in the department.

Requirements

Bachelor's degree from a regionally accredited institution of higher learning.
Four years of full-time administrative experience.
Intermediate knowledge of clerical processes and procedures, standard office procedures, practices, and equipment.
Basic knowledge of state and federal laws, rules, regulations, policies, and procedures related to human resources transaction processing.
Basic knowledge of human resources policies and procedures related to recruitment, selection, recordkeeping, and personnel information systems management.
Intermediate computer skills and technical proficiency in Microsoft Office applications.
Accurate record control, statistical recordkeeping, and report preparation skills.
Excellent communication, organization, time management, attention to detail, and customer service skills.
Active listening skills, including giving full attention, understanding points being made, asking questions as appropriate, and avoiding inappropriate interruptions.
Ability to handle confidential information with absolute discretion.
Ability to record, compile, summarize, and analyze data.
Ability to analyze work situations and interpret program content when making decisions and explaining policies, regulations, and programs.
Ability to communicate effectively verbally and in writing and establish positive employee and public relations.
Ability to perform job duties with fairness, equity, patience, discretion, and poise in crisis situations.
Demonstrated ability to work effectively with a culturally diverse workforce, including people with varying levels of academic preparation, physical and learning abilities, and socioeconomic levels.

Nice To Haves

Direct professional administrative work and customer service experience in an HR department within a college or university setting.
Experience using Colleague.

Responsibilities

Provide information and assistance to internal and external customers by email, in person, and by telephone.
Support recruitment by posting job orders in the applicant tracking system and advertising openings through appropriate agencies and job boards.
Administer the applicant tracking system, perform data entry, verify accuracy, and generate reports and queries.
Maintain new employee tracking and approved driver list spreadsheets, as well as the vacancy report.
Follow recruitment procedures, prescreen applicants, prepare search committee packets, schedule interviews, maintain correspondence with final selections, complete hiring follow-up, and notify candidates of position dispositions.
Guide hiring managers and search committees on applicant tracking system use and compliant hiring and interview practices.
Order background checks and communicate with new hires.
Ensure completion of new-hire paperwork, process Personnel Action Forms, and enter new employees in Colleague.
Complete hiring processes in Insight/OHC and create onboarding accounts for new employees.
Conduct new employee orientation and training sessions.
Process, track, and maintain new employee transcripts according to document collection and retention procedures.
Schedule and conduct HR office hours on the Havelock campus.
Maintain confidential employee information and related documentation.
Perform special projects in support of the Human Resources Department.
Cross-train with other human resources staff to maintain continuous departmental support.
Participate in assigned committees and task forces.
Perform other job-related duties and projects in support of the College’s mission, core values, and goals.