Human Resources Specialist

Bass Pro Shops•Auburn Hills, MI
•Onsite

About The Position

The Human Resources Specialist leads onsite HR initiatives supporting store leadership and Outfitters in staffing, training, engagement, orientation and onboarding, and administrative excellence. The role also assists the General Manager with administrative functions as needed. It supports a positive working environment and customer experience, facilitates hiring and training processes, processes employment actions, maintains confidential records and compliance materials, and provides first-level support for employee issues. Additional administrative responsibilities include invoice and expense processing, ordering and monitoring supplies, and coordinating travel for store Outfitters and leaders. The position works under general supervision using established procedures, with occasional independent judgment and opportunities to recommend improvements to work procedures, policies, and practices. Infrequent travel to support other stores or new store events may be required.

Requirements

  • High school diploma or equivalent required.
  • 1–3 years of human resources and administrative or office experience.
  • Ability to calculate figures and interpret and analyze data from reports.
  • Ability to establish and maintain effective working relationships.
  • Strong verbal and written communication skills.
  • Proficiency in Windows, Excel, Word, and PowerPoint.
  • May require infrequent travel to support other stores or new store events.

Nice To Haves

  • Bachelor’s degree in Human Resources preferred.

Responsibilities

  • Support a strong commitment to world-class customer service and a pleasant, productive shopping experience for customers.
  • Represent the organization’s culture as a brand ambassador and promote retention and a positive working environment within each department.
  • Help facilitate the hiring and staffing process for hourly Outfitters.
  • Ensure training completion and monitoring for location Outfitters.
  • Process and audit employment actions in the HRIS, payroll, and scheduling system for hourly Outfitters.
  • Maintain confidentiality of sensitive information.
  • Assist the General Manager with planning and implementing associate recognition and other activities.
  • Assist in communicating company HR policies, practices, and direction.
  • Maintain compliance materials and records, including legal posters and notices.
  • Provide guidance and support for performance management, the annual review process, and succession planning for hourly Outfitters.
  • Respond to and resolve first-level Outfitter issues; partner with the Senior HR Manager or Employee Relations Department on issues requiring escalation.
  • Perform administrative duties as needed.
  • Process invoices and manage expenses within Coupa.
  • Order and monitor store supplies.
  • Coordinate travel for store Outfitters and leaders.
  • Perform other duties as assigned.

Benefits

  • Retail merchandise, restaurant, resort, and conservation attraction discounts
  • Medical benefits
  • Dental insurance
  • Vision insurance
  • Health Savings Account
  • Flexible Spending Account
  • Voluntary benefits
  • 401(k) retirement savings
  • Paid holidays
  • Paid vacation
  • Paid sick time
  • Bass Pro Cares Fund
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