HUMAN RESOURCES SPECIALIST

Ohkay Casino-Hotel•SAN JUAN PUEBLO, NM
•Onsite

About The Position

The Human Resources Specialist provides HR support to Tsay Corporation/Ohkay Hotel Casino and facilitates daily human resources activities, including recruiting, performance management, employee relations, and benefits. The role also assists with implementing and maintaining HR programs, policies, and procedures. Duties are performed in accordance with company policies and procedures, and additional duties may be assigned. The position supports talent acquisition, change management, organizational design, and workforce planning; maintains the HRIS; coordinates training and development; and helps ensure compliance with employment and labor laws, affirmative action planning, OOGC requirements, and gaming regulations. The specialist conducts orientation and onboarding, supports hiring and performance processes, maintains employee files, and provides reports and information to HR leadership. The role also requires maintaining confidentiality, professional conduct, punctuality, and effective collaboration with employees and management.

Requirements

  • Proven experience in human resources management or related administrative roles within a corporate setting.
  • Minimum of 3 years of related experience, or an equivalent combination of education and experience directly related to the position.
  • High school diploma or GED.
  • Familiarity with HR sourcing tools such as applicant tracking systems, including Paycom.
  • Excellent communication skills and ability to handle sensitive information discreetly and professionally.
  • Knowledge and implementation of customer service principles, techniques, systems, and standards.
  • Excellent oral and written communication skills.
  • Ability to foster a cooperative work environment and communicate clearly and effectively.
  • Must be able to obtain and maintain the required OOGC license.
  • Must be a US citizen or provide documentation to work in the US.
  • Ability to perform the essential duties, with reasonable accommodation where applicable.

Nice To Haves

  • Bilingual ability.
  • Associate degree or higher in Human Resources, Business Management, or Business Administration, or equivalent college or other preferred training.

Responsibilities

  • Manage human capital management activities, including talent acquisition.
  • Support change management initiatives and assist with organizational design and workforce planning.
  • Maintain the HRIS to ensure accurate data collection and reporting.
  • Address workplace issues, support conflict management, and promote positive communication.
  • Coordinate training and development programs.
  • Ensure adherence to employment and labor law requirements, affirmative action planning, and OOGC compliance.
  • Conduct new-employee orientation and assist with generating and posting job vacancy advertisements.
  • Conduct onboarding for new hires and re-hires, including offer letters and start details.
  • Review and update job descriptions.
  • Report issues and provide reports and information to the HR Manager or Director of HR.
  • Assist management and supervisors with hiring, firing, discipline, and performance evaluations.
  • Maintain personnel, benefits, and termination files.
  • Comply with federal, state, and local gaming regulations and deliver exceptional guest service to internal and external guests.
  • Maintain confidentiality of guest and member information and pertinent casino data.
  • Maintain professional appearance and hygiene and comply with punctuality and attendance policies.
  • Work independently and collaboratively with team members and management.
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