Human Resources Specialist

Milhaus•Indianapolis, IN

About The Position

The Human Resources Specialist provides comprehensive support to employees and management across HR operations, employee support, administration, policy interpretation, compliance, and employee lifecycle processes. The role serves as a resource for employees by responding to questions and workplace concerns, maintaining accurate employee records, and supporting consistent application of company policies and employment practices. The position handles employee relations matters, including intake meetings, information gathering, documentation, investigations, corrective actions, performance improvement plans, employee terminations, exit processes, and separation agreements. It also supports leave administration, compliance with employment laws, performance management, employee engagement, HR reporting, and other department operations. Milhaus is a national multifamily developer, owner, and operator. The company description states that Milhaus and Sares Regis Group (SRG) Residential merged in spring 2026, forming a platform with approximately 1,400 professionals and operations across more than 20 U.S. markets.

Requirements

At least 5 years of related experience.
An associate's or bachelor's degree in a related field, or equivalent education from a two-year college or technical school, or an equivalent combination of education and experience.
Employee relations experience and conflict resolution skills.
Sound judgment and the ability to maintain strict confidentiality.
Ability to handle sensitive employee matters promptly, professionally, and discreetly.
Excellent interpersonal and customer service skills.
Excellent written and verbal communication skills.
Ability to manage multiple priorities and meet deadlines.
Strong problem-solving and critical-thinking skills.
Professionalism, integrity, and attention to detail.
Ability to build effective working relationships at all levels of the organization.
Experience with Outlook email, calendar, and contact systems.
Intermediate-level or higher proficiency with Microsoft Excel and Word.
Knowledge of local, state, and federal employment laws, government regulations, and agency rules.
Knowledge of HR principles and procedures, including employee relations, workers' compensation, leaves of absence, recruitment and selection, onboarding, benefits, training, compensation/payroll, and HRIS systems.

Nice To Haves

Knowledge of employment laws and regulations across multiple states.

Responsibilities

Conduct intake meetings, gather information, document concerns, and conduct investigations related to employee relations matters.
Administer and document corrective actions, performance improvement plans, and employee separations.
Manage employee terminations and the exit process.
Create, track, and manage employee separation agreements.
Address employee relations questions and workplace concerns.
Help managers and employees interpret and apply company policies, procedures, and employment practices.
Partner with managers and HR leadership on performance concerns, workplace conflicts, corrective actions, and employee engagement initiatives.
Provide employee support regarding workplace concerns, leaves of absence, policies, and other employment matters.
Monitor and manage HR email and voicemail inboxes, responding to or escalating inquiries as appropriate.
Maintain accurate and confidential employee files, employment records, and HRIS data.
Coordinate employee status changes, which may include new hires, transfers, promotions, other changes, and terminations.
Assist with employee correspondence, reports, HR documentation, employee communications, and HR-related programs.
Administer leaves of absence, including FMLA, ADA accommodations, workers' compensation coordination, and other protected leaves.
Track employee leave activity and ensure required documentation is collected and maintained.
Support compliance with federal, state, and local employment laws and regulations.
Maintain required employment records and assist with audits and reporting requirements.
Support annual performance reviews and employee development programs.
Assist managers with performance documentation and coaching conversations.
Participate in employee surveys and help identify opportunities to improve the employee experience.
Assist with the new-hire process, including use of Paylocity.
Process, verify, and maintain employment-related documents, records, and files.
Compile and prepare HR metrics, reports, and analytics.
Assist with policy updates, handbook maintenance, and process improvements.
Maintain an attitude and philosophy consistent with company standards.