Human Resources Specialist

Milhaus•Indianapolis, IN

About The Position

The Human Resources Specialist provides comprehensive support to employees and management across a broad range of HR functions, with a primary focus on HR operations, employee support, administration, policy interpretation, compliance, and employee lifecycle support. The role is a key resource for employees, addressing general questions and workplace concerns, maintaining accurate employee records, and supporting consistent application of company policies and employment practices. The position handles employee relations matters, including intake meetings, information gathering, documentation, and investigations. It administers corrective actions, performance improvement plans, employee separations, and exit processes, and works with managers and HR leadership on performance concerns, workplace conflicts, and employee engagement. The role also provides employee support and customer service, maintains HR files and HRIS information, and may coordinate employee status changes and prepare HR correspondence and documentation. The Specialist administers leaves of absence, including FMLA, ADA accommodations, workers’ compensation coordination, and other protected leaves; tracks leave activity and required documentation; and supports employment-law compliance, audits, and reporting. Additional duties include supporting performance reviews and employee development programs, assisting managers with performance documentation and coaching, compiling HR metrics and reports, supporting new-hire processes in Paylocity, and assisting with policy, handbook, and process updates.

Requirements

At least 5 years of related experience.
An associate or bachelor’s degree, or equivalent education from a two-year college or technical school, or an equivalent combination of education and experience.
Employee-relations experience and conflict-resolution skills.
Ability to exercise sound judgment and maintain strict confidentiality.
Ability to handle sensitive employee matters promptly, professionally, and discreetly.
Excellent interpersonal and customer-service skills.
Excellent written and verbal communication skills.
Ability to manage multiple priorities and meet deadlines.
Strong problem-solving and critical-thinking skills.
Professionalism, integrity, and attention to detail.
Ability to build effective working relationships at all levels of the organization.
Experience with Outlook email, calendar, and contact systems.
Intermediate-level or higher proficiency with Microsoft Excel and Word.
Knowledge of local, state, and federal employment laws, government regulations, and agency rules.
Knowledge of HR principles and procedures, including employee relations, workers’ compensation, leaves of absence, recruitment and selection, onboarding, benefits, training, compensation and payroll, and HRIS systems.

Nice To Haves

Knowledge of employment laws and regulations across multiple states.

Responsibilities

Conduct employee-relations intake meetings, gather information, document concerns, and conduct investigations.
Administer and document corrective actions, performance improvement plans, employee separations, terminations, and exit processes.
Create, track, and manage employee separation agreements.
Respond to employee-relations questions and workplace concerns.
Assist employees and managers with interpretation and application of company policies, procedures, and employment practices.
Partner with managers and HR leadership on performance concerns, workplace conflicts, corrective actions, and employee engagement initiatives.
Provide employee support regarding workplace concerns, leaves of absence, policies, and other employment matters.
Monitor and manage HR email and voicemail inboxes, responding to or escalating inquiries as appropriate.
Maintain accurate and confidential employee files, employment records, and HRIS data.
Coordinate employee status changes, which may include new hires, transfers, promotions, other changes, and terminations.
Prepare employee correspondence, reports, and other HR-related documentation as needed.
Support employee communication initiatives and HR-related programs.
Administer leaves of absence, including FMLA, ADA accommodations, workers’ compensation coordination, and other protected leaves.
Track employee leave activity and ensure required documentation is collected and maintained.
Support compliance with federal, state, and local employment laws and regulations.
Maintain required employment records and assist with audits and reporting requirements.
Support annual performance review processes and employee development programs.
Assist managers with performance documentation and coaching conversations.
Participate in employee surveys and help identify opportunities to improve the employee experience.
Assist with the new-hire process in Paylocity.
Process, verify, and maintain employment-related documents, records, and files.
Compile and prepare HR metrics, reports, and analytics.
Assist with policy updates, handbook maintenance, and process improvements.
Maintain an attitude and philosophy consistent with company standards.