Human Resources Specialist Senior

City of Charlotte•Charlotte, NC

1d•Onsite

About The Position

The Charlotte Fire Department Human Resources Division Senior Human Resources Specialist is a cross-functional role supporting payroll, benefits, FMLA/PPL, and retirement processes. The position helps the City of Charlotte and the Fire Department attract, hire, and retain employees, with a primary focus on payroll processing and support for annual promotional processes. The specialist works collaboratively with the CFD HR Manager and HR staff on strategies and analysis that support recruitment, promotions, and departmental performance goals. Success requires strong customer service, a proactive mindset, attention to detail, and effective time management in a fast-paced environment. The position is based in an office setting and includes frequent computer and data-entry work, communication with employees and the public, and handling records and benefits processes. The City provides a comprehensive benefits package to eligible employees. The salary is $29.71–$42.70, commensurate with experience.

Requirements

High school graduate or equivalent and at least seven years of related work experience, or a two-year college degree and at least five years of related work experience.
Ability to analyze administrative problems and make sound recommendations for resolution.
Ability to plan, direct, and work as a team with colleagues.
Ability to establish effective working relationships with employees, staff, and the public.
Ability to carry out assignments using initiative and general instructions.
Effective oral and written communication skills.
Ability to maintain accurate records.
Ability to work under pressure with substantial data entry.
Strong attention to detail and excellent time management skills.
Knowledge of general hiring practices and procedures.
Knowledge of human resources, training, and recruiting best practices, policies, and procedures.
Ability to meet the stated physical and sensory requirements, including sitting for extended periods, lifting and carrying up to 20 pounds, and performing repetitive motions.
Final candidates must pass a pre-employment drug-screening test and physical examination; candidates may also be asked to take a skills test or participate in other assessments.

Nice To Haves

Bachelor’s degree.
Five years of experience in Human Resources, Recruiting, or Business/Public Administration.

Responsibilities

Perform weekly payroll duties and assist with payroll processing.
Present and advise employees about City insurance and benefits, including coverage eligibility and enrollment.
Receive, review, and process enrollment and change forms for CFD retirees.
Coordinate the CFD Voluntary Pledge Fund, including orientation, enrollment, payments, and correspondence with the Board and fund members.
Prepare financial reports and statements, monitor bank accounts, and assist with audits for the Voluntary Pledge Fund.
Liaise with family members and appropriate jurisdictions regarding employee benefit sources.
Process insurance payments to active and retired deceased CFD members through applicable firefighter associations, funds, and City life insurance.
Process employee resignations, terminations, transfers, demotions, leaves of absence, sick leave, and beneficiary changes.
Meet with CFD employees to process benefits coverage changes and assist with retirement processing.
Produce employee time reports, such as sick and vacation time, when requested by supervisors.
Assist CFD employees with Workday issues and FMLA matters.
Assist with new-hire orientation, annual benefit enrollment, qualifying life events, and onboarding.
Assist with transfers and ensure pay is adequate for specialty stations; handle tasks related to new hires, light-duty assignments, and temporary assignments.
Share knowledge of employee benefits and company policies with candidates.
Assist with full-cycle recruitment as needed and support the annual promotional process and onboarding of new recruits.
Assist with records requests, employment verifications, performance reviews, orientation, and onboarding new hires.
Perform related duties and responsibilities as assigned.