Human Resources Operations Specialist

Electra USA•New York, NY

12h

About The Position

The Human Resources Specialist delivers HR operations and employee experiences across Electra USA's businesses, supporting the full employee lifecycle from recruitment and onboarding through benefits administration, engagement, leave management, and offboarding. The role partners with employees, managers, Payroll, Benefits, Finance, and business leaders to maintain compliant, standardized processes and build scalable HR operations that support growth. The ideal candidate is highly organized, detail-oriented, and an effective communicator who enjoys documenting workflows, improving processes, and analyzing workforce data.

Requirements

Bachelor's degree in Human Resources, Business Administration, or a related field; equivalent experience may be considered.
At least three years of progressive HR experience as an HR Generalist, HR Coordinator, or in HR Operations.
Experience administering onboarding, benefits, leave management, and employee records using HRIS platforms.
Strong knowledge of employment laws, including I-9, E-Verify, FMLA, ADA, EEO reporting, wage and hour, and state leave laws.
Advanced proficiency in Microsoft Office, especially Excel, Word, PowerPoint, and Outlook.
Strong written communication, organizational, and project management skills, with the ability to manage multiple priorities with attention to detail.
High degree of professionalism, integrity, confidentiality, and sound judgment.

Responsibilities

Manage end-to-end onboarding for new hires in BambooHR and other HR systems, including offer documentation, background checks where applicable, Form I-9, and E-Verify.
Maintain accurate, confidential, and compliant employee information and personnel files.
Facilitate new-hire and benefits orientations, coordinating with Payroll, IT, Safety, Operations, and hiring managers to prepare employees for their first day.
Ensure benefit enrollments are accurate and completed on time.
Conduct 30-, 60-, and 90-day check-ins and onboarding surveys, using feedback to improve onboarding materials, checklists, and processes.
Process employee status changes, including promotions, transfers, compensation changes, organizational updates, and separations.
Coordinate offboarding, including exit documentation, separation checklists, systems access, equipment returns, and final employment documents.
Conduct exit interviews, analyze trends, and recommend improvements to retention and employee experience.
Administer LOA, FMLA, PFL, STD, LTD, ADA accommodations, and other leave programs, including employee communications, required documentation, and return-to-work coordination.
Support recruiting through interview scheduling, candidate communications, job postings, and hiring-manager coordination.
Coordinate and support internship, co-op, apprenticeship, and early-career programs.
Maintain HR policies, procedures, workflows, forms, checklists, guides, and SOPs, ensuring compliance and alignment with business practices.
Assist with internal and external HR audits.
Support HR technology enhancements and implementations, identifying opportunities to simplify and automate processes.
Develop and maintain recurring HR dashboards, workforce reports, and key metrics.
Analyze workforce trends to improve employee experience, operational efficiency, and organizational effectiveness.