Human Resources Operations Project Specialist I

Alliant Insurance Services•New York, NY

20d•Remote

About The Position

The Human Resources Operations Project Specialist I independently plans, coordinates, and executes assigned HR Operations projects, including recurring initiatives and projects that support broader departmental objectives. The role manages projects from initiation through completion, developing work plans, prioritizing competing demands, evaluating nonroutine risks, and recommending or implementing solutions within established parameters. For larger initiatives, the specialist partners with HR leadership and independently manages defined workstreams and deliverables, seeking guidance on strategic decisions or matters beyond delegated authority. The position analyzes project outcomes, operational data, and stakeholder feedback to recommend improvements to HR service delivery and project processes.

Requirements

Associate’s degree or equivalent combination of education and experience.
Two or more years of experience supporting projects that affect strategy and business objectives.
Two or more years of general Human Resources experience.
Working knowledge of project management methodologies, tools, and best practices, and ability to apply them to assigned projects and workstreams.
Proficiency in Microsoft Office, including intermediate-level Excel experience.
Strong attention to detail and organizational skills.
Ability to listen attentively, understand others’ points, and ask questions as appropriate.
Ability to evaluate nonroutine project challenges, assess alternatives, recommend solutions, and manage multiple concurrent priorities.
Ability to independently prioritize competing project requirements and adjust execution plans within established parameters.
Effective written and verbal communication skills.
Ability to manage defined operational projects or workstreams, facilitate stakeholder discussions, and drive agreed-upon deliverables.
Ability to work in a fast-paced, dynamic environment with frequent interruptions, distractions, and fluctuating workload.
Ability to handle confidential information with discretion.
Flexibility, resourcefulness, and resilience.
Ability to understand and express opposing points of view while maintaining positive working relationships.
Ability to interact diplomatically with diverse groups at all organizational levels.
Ability to exercise judgment in assessing project risks, resolving nonroutine operational issues, and recommending improvements within established guidelines and delegated authority.

Responsibilities

Plan and execute assigned recurring and smaller-scale HR Operations projects, establishing plans, timelines, milestones, and deliverables.
Manage day-to-day project and workstream execution, prioritizing activities, coordinating dependencies, and adjusting plans within established parameters.
Collaborate with project leads, HR colleagues, subject matter experts, and business partners to evaluate requirements, reconcile competing needs, and recommend practical approaches.
Assess milestones, dependencies, risks, issues, resources, and budget information; recommend mitigations, resolve nonroutine issues within delegated authority, and escalate matters requiring leadership decisions.
Apply established project management tools and methods to organize workflows, monitor progress, and communicate status updates.
Coordinate HR-related Requests for Proposals (RFPs), evaluate stakeholder requirements, identify information gaps, and recommend approaches for timely and accurate responses.
Coordinate change management and communications for assigned initiatives, assessing stakeholder needs and following through on implementation actions.
Analyze project metrics, HR operational data, and stakeholder feedback to assess outcomes, identify issues, and recommend operational improvements.
Conduct post-project reviews, evaluate results against objectives, and recommend improvements to project processes and HR service delivery.
Evaluate project issues and risks, determine corrective actions within established authority, and present options to project leads or HR leadership when decisions exceed that authority.
Facilitate cross-functional collaboration to evaluate operational workflows, recommend process and procedure improvements, and develop or update standard operating procedures (SOPs).
Coordinate assigned budget tracking, employee engagement initiatives, and HR vendor approval workflows; identify exceptions and recommend follow-up actions.
Evaluate HR operational processes, develop practical recommendations, and implement approved changes within assigned areas.
Compile and analyze quarterly HR reports and supporting data for Board of Directors review, identifying trends, discrepancies, and matters requiring leadership attention.