Human Resources Operations and Analytics Specialist
About The Position
The Human Resources Operations and Analytics Specialist transforms workforce data into actionable insights, strengthens HR systems, and streamlines processes that support employees across the Battery Park City Authority (BPCA). The role combines HR analytics, technology, process improvement, and employee lifecycle support to enhance efficiency, data accuracy, and the overall employee experience. The specialist develops workforce dashboards, reports, and KPIs; analyzes workforce trends; maintains HR data and records; supports and optimizes HR systems; improves workflows; and processes employee transactions. The position also assists employees and managers with HR system issues and time-off requests, coordinates approvals, and supports benefits billing reconciliation.
Requirements
- Five years of relevant HR experience, including strong expertise in HR systems, reporting, and analytics.
- Advanced Excel and Power BI skills, with experience developing reports and analyzing workforce data.
- Working knowledge of Microsoft Office, SharePoint, Adobe Acrobat, and DocuSign.
- Strong analytical, problem-solving, organizational, and communication skills.
- A continuous improvement mindset, attention to detail, and curiosity about new technologies.
- Ability to handle confidential information and collaborate effectively across teams.
Nice To Haves
- Bachelor’s degree or equivalent relevant experience.
- Experience with ADP Workforce Now.
Responsibilities
- Develop workforce dashboards, reports, and KPIs using Excel, Power BI, and HR systems.
- Analyze trends in recruitment, retention, turnover, demographics, engagement, and training.
- Maintain data accuracy and prepare workforce, compliance, benefits, and learning reports.
- Update organizational charts and provide insights to support leadership decisions.
- Support and optimize HR systems, including ADP Workforce Now and 15Five.
- Identify opportunities to automate tasks, streamline workflows, and improve HR processes.
- Develop and maintain HR forms, procedures, workflows, and documentation.
- Support system upgrades, testing, employee training, and technology adoption.
- Maintain HR SharePoint resources.
- Process employee transactions, including hires, promotions, salary changes, status changes, and separations.
- Assist employees and managers with time-off requests, system issues, and reporting.
- Maintain accurate, confidential personnel and training records.
- Coordinate approvals through DocuSign and support benefits billing reconciliation.
Benefits
- Generous paid time off
- Medical, dental, and vision insurance
- Wellness and commuter programs
- Flexible spending account and employer match
- Pension and deferred compensation plans
- Learning and professional development opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
