Human Resources Manager - MVTA

Keolis Canada•Burnsville, MN

About The Position

The Human Resources Manager supports employees and leadership across the Burnsville and Eagan locations. This role leads and delivers a broad range of HR functions, including recruitment and onboarding, employee and labor relations, HR operations, compensation and benefits support, training and development, leaves of absence, administration, and safety management system oversight. The position requires frequent travel between the two locations and flexibility to adapt to changing business priorities. The manager partners with recruiting and site leadership, advises managers on employee matters, conducts investigations, supports compliance with employment laws and company policies, maintains employee records and HR reports, and helps implement staffing, development, change-management, and culture initiatives. The role also supports payroll-related processes, benefits assistance, training, leave administration, and the Road Traffic Safety Management System. The work environment and physical demands may include extended periods of walking, standing, sitting, bending, pushing, pulling, climbing, lifting, balancing, stooping, twisting, squatting, handling materials, repetitive hand-wrist motions, and traversing uneven surfaces. Employees may be exposed to extreme heat and cold, loud noises, fumes, and airborne particles. Office staff may work indoors in offices or cubicles using a telephone and computer, including typing or looking at a screen. Reasonable accommodation may be requested to enable individuals with disabilities to perform essential functions.

Requirements

At least 5 years of HR experience.
Bachelor’s degree in HR or equivalent experience.
Excellent knowledge of Minnesota employment laws, including discrimination, harassment, and workplace bullying.
Experience as a sole contributor supporting 250 or more employees.
Experience with HRIS and payroll systems.
Knowledge of legal requirements and HR practices and policies.
Ability to influence behavior and deliver through others.
Managerial leadership skills, including managing and motivating staff as an individual contributor and coaching and developing others.
Excellent oral and written communication skills, with the ability to adapt communication to the audience.
Ability to manage difficult and complex tasks within tight timeframes and handle several projects at once.
Ability to work across and integrate diverse activities.
Planning, long-term strategy design, and work-prioritization skills.
Strong analytical skills and techniques, including process design.
Focus on service quality, customer service, and safety.
Ability to lead change, work under pressure and in a rapidly changing environment, and inspire and empower others toward team goals.
Strong organizational, critical-thinking, interpersonal, and communication skills.
Commitment to ongoing HR learning and training and an ethical approach to HR practices.
Must be comfortable and willing to travel frequently between Burnsville and Eagan.
Must be flexible and adaptable to changing business priorities.
Applicants must be authorized to work in the United States; Keolis does not sponsor visas for this position.

Nice To Haves

Experience working across multiple locations is strongly preferred.
UKG experience or similar software experience is preferred.
Knowledge of key HR regulations, including SHRM or similar certification, is strongly preferred.
Experience in transportation or a similar industry and a strong focus on customer service are preferred.

Responsibilities

Partner with the recruiting department to create job requisitions and obtain approval.
Run and review background screenings and motor vehicle records for new hires.
Collaborate with leadership in candidate selection.
Maintain job requirements and descriptions for all positions.
Manage new-hire onboarding, including collecting documents, completing paperwork, and onboarding hires in UKG.
Process I-9 forms and initiate E-Verify.
Conduct new-hire orientation.
Proactively address employee and labor relations issues and serve as a liaison between management and employees to resolve concerns.
Collaborate with managers on employee discipline in accordance with the Employee Handbook and with site leadership on employee decisions and HR processes.
Conduct and complete employee investigations professionally and confidentially; the role may represent the company at hearings.
Develop site work rules when needed, consistent with the Employee Handbook and operating contract.
Advocate for employees and maintain a neutral, approachable HR presence; communicate and act on employee survey results.
Lead HR and business projects and implement HR operational strategies.
Conduct and analyze exit interviews and engage in employee development activities.
Develop and implement facility staffing strategies, including community outreach.
Manage programs, policies, and procedures supporting change management and company culture.
Support management with performance reviews.
Monitor and implement company policies, procedures, and applicable federal and state legal requirements to support compliance.
Maintain electronic personnel records and complete HR reports, including payroll reports and trackers.
Contribute to leadership-team HR work and may serve as a subject-matter expert in one or more HR disciplines.
Evaluate potential issues or service needs and formulate strategic responses.
Monitor employee PTO balances and confirm employees are assigned the correct PTO plans.
Conduct pay surveys and job evaluations and support employee incentives and pay actions.
Assist employees with benefits selections electronically.
Conduct open-enrollment presentations and train managers on candidate selection, interviewing, coaching, discipline, and UKG Manager Self Service.
Train managers, supervisors, and employees on sexual harassment; conduct new-hire orientation and facility tours.
Oversee and create training implementation using a tracking system.
Process leaves of absence, including FMLA and ADA; maintain leave trackers and collect benefit payments from employees on leave.
Perform data entry and cleanup, support corporate staff with routine HR needs, and complete other assigned administrative duties.
Ensure the Road Traffic Safety Management System (RTSMS) conforms to requirements and delivers intended outputs.
Report RTSMS performance, improvement opportunities, and needs for change or innovation to management.
Promote customer focus throughout the organization and maintain RTSMS integrity when changes are planned and implemented.