Human Resources Manager - MVTA

Keolis America•Burnsville, MN

About The Position

The Human Resources Manager supports employees and leaders across the Burnsville and Eagan locations as a sole HR contributor for a workforce of 250 or more. The role partners with recruiting and site leadership on hiring, onboarding, employee and labor relations, investigations, HR operations, compensation, benefits, payroll, training, and leave administration. It also leads HR projects, supports organizational change and culture, monitors legal compliance, and maintains employee records and HR reports. The role includes responsibility for safety-system oversight, including monitoring the Road Traffic Safety Management System (RTSMS), reporting its performance and improvement needs to management, promoting customer focus, and maintaining the system’s integrity when changes are planned and implemented. Frequent travel between the two locations is required. The position may involve physical demands and environmental exposure that vary by role; the posting describes general demands across all roles and separate demands for other job categories. Keolis states that it offers competitive compensation and benefits, opportunities for development and growth, and a safe work environment. Employment is contingent on a background check; the posting also describes drug screening and a physical examination for safety-sensitive positions.

Requirements

At least 5 years of HR experience.
Bachelor’s degree in Human Resources or equivalent experience.
Excellent knowledge of Minnesota employment laws, including discrimination, harassment, and workplace bullying.
Experience as a sole contributor supporting 250 or more employees.
Experience with HRIS and payroll systems.
Legal knowledge and understanding of HR practices and policies.
Ability and willingness to travel frequently between Burnsville and Eagan.
Flexibility and adaptability when business priorities change.
Leadership skills to manage and motivate staff as an individual contributor, and to coach and develop others.
Excellent oral and written communication skills, with the ability to adapt communication to the audience.
Ability to manage difficult, complex tasks within tight timeframes and handle multiple projects simultaneously.
Ability to work across and integrate diverse activities.
Planning, long-term strategy design, and work-prioritization skills.
Strong analytical skills and techniques, including process design.
Strong service-quality focus, including customer service and safety.
Ability to accept, embrace, and initiate change; work under pressure in a rapidly changing environment; and inspire and empower others to achieve team goals.
Strong organizational, critical-thinking, and interpersonal skills.
Commitment to ongoing HR learning and training.
Ethical approach to HR practices.

Nice To Haves

Experience working across multiple locations.
Experience with UKG or similar software.
SHRM or similar certification, or knowledge of key HR regulations.
Experience influencing behavior and delivering through others.
Experience in transportation or a similar industry, with a strong customer-service focus.

Responsibilities

Partner with the recruiting department to create job requisitions and obtain approval.
Run and review background screenings and motor vehicle records for new hires.
Collaborate with leadership in candidate selection and maintain job requirements and descriptions.
Manage onboarding, including collecting documents, completing paperwork and UKG onboarding, processing I-9s, launching E-Verify, and conducting orientation.
Proactively handle employee and labor relations issues and help resolve concerns between management and employees.
Collaborate with managers on discipline under the Employee Handbook and with site leadership on employee decisions and HR processes.
Conduct employee investigations professionally and confidentially; represent the company at hearings when needed.
Create work rules for site operations when needed, consistent with the Employee Handbook and operating contract.
Serve as a neutral, approachable HR professional and advocate for employees.
Lead HR and business project initiatives and implement HR operational strategies.
Conduct and analyze exit interviews and engage in employee development activities.
Develop and implement facility staffing strategies, including community outreach.
Manage programs, policies, and procedures supporting change management and company culture.
Support management with performance reviews and ensure compliance with company policies, procedures, and applicable federal and state laws.
Maintain electronic employee records and contribute to leadership-team HR tasks and subject-matter expertise as assigned.
Evaluate potential issues or service needs and formulate strategic responses.
Complete HR reports, including payroll reports and trackers; monitor PTO balances and verify employees are assigned correct PTO plans.
Conduct pay surveys and job evaluations, manage employee incentives, and monitor and schedule individual pay actions.
Assist employees with benefits selections electronically and conduct open-enrollment presentations.
Train managers in candidate selection, interviewing, coaching, discipline, and UKG Manager Self Service; provide sexual-harassment training to managers, supervisors, and employees.
Conduct new-hire orientation and facility tours; oversee and create training implementation using a tracking system.
Process leaves of absence, including FMLA and ADA-related leaves; maintain leave trackers and collect benefit payments from employees on leave.
Perform HR data entry and cleanup, support corporate staff with routine HR needs, and complete other assigned administrative duties.
Ensure the RTSMS conforms to requirements, its processes deliver intended outputs, and management receives information on performance, improvement opportunities, and required changes or innovation.
Promote customer focus and maintain RTSMS integrity when changes are planned and implemented.
Travel frequently between the Burnsville and Eagan locations.