About The Position

The Manager SSC Human Resources partners with functional management on business decisions related to associates and supports Human Resources activities for the client group. These activities include talent management, organizational effectiveness, associate relations, compensation, performance management, benefits, learning, and staffing. The role also supports company-wide Human Resources initiatives for the designated client group. The manager identifies workplace issues involving company culture and values, investigates associate relations concerns, analyzes turnover, and develops retention strategies. The role advises and coaches managers, supports recruiting and performance management, promotes associate development and training, and helps identify and develop emerging talent. The manager also represents Human Resources in company-wide initiatives and drives compensation and performance management for the client group.

Requirements

  • Must be at least 18 years of age.
  • Must be legally permitted to work in the United States.
  • Three to five years of Human Resources generalist or related experience.
  • At least two years of management experience.
  • Bachelor’s degree or equivalent in a field related to the job, or the knowledge, skills, and abilities typically acquired through completion of such a degree program.
  • Technical knowledge of HR specialties, including employment law, employee relations, management and organizational development, staffing, training, and compensation.
  • Strong coaching, counseling, negotiating, and conflict management skills.
  • Excellent verbal and written communication skills.
  • Sound knowledge of federal, state, and local employment law.
  • Excellent problem-solving skills.

Nice To Haves

  • Five years of Human Resources experience is strongly preferred.

Responsibilities

  • Identify breaches of company culture or values that affect the workplace.
  • Investigate associate relations issues and partner with managers to resolve them.
  • Analyze turnover trends and develop retention strategies.
  • Ensure adherence to company policies, procedures, and employment law.
  • Partner with management to recruit for exempt and non-exempt positions; source candidates, screen resumes, coordinate interviews, and ensure recruiting compliance.
  • Plan and participate in job fairs and attend college career fairs to support hiring.
  • Provide counsel and leadership coaching, and partner with managers on performance management and associate development plans.
  • Ensure managers create associate development plans and consistently follow up on them.
  • Follow up on associate training to ensure participation.
  • Conduct new associate orientation and training; serve as an EC2 master trainer.
  • May conduct management development training in Human Resources topics such as interviewing and coaching.
  • Partner with management to identify backup and emerging talent and create and follow up on development plans.
  • Analyze diversity and take action to increase diversity in the candidate pool.
  • Work with The Home Depot Human Resources teams to leverage their support and expertise.
  • Contribute to the development of the HR Review.
  • Represent Human Resources in company-wide initiatives and drive and execute company HR initiatives.
  • Drive compensation and performance management for the client group, including creating and updating role descriptions.
  • Help others and provide on-the-job training or guidance.
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