Human Resources Generalist

Aston Carter•Marlborough, MA

4d•$85,000 - $90,000•Onsite

About The Position

The Human Resources Generalist supports day-to-day human resources operations and partners closely with the corporate HR team to deliver effective, compliant, and employee-focused HR services. This role provides comprehensive support across benefits administration, employee relations, training, onboarding, policy implementation, recruitment, employment practices, and serves as a payroll backup across multiple divisions. It is an excellent opportunity to contribute to a fast-growing organization while working in a dynamic manufacturing environment.

Requirements

Minimum of three years of human resources experience required, preferably in a generalist capacity.
Direct experience working within a manufacturing environment strongly preferred.
Union experience required, including employee relations, collective bargaining agreement interpretation, grievance-related matters, and compliance with union requirements.
Payroll experience required, including payroll processing, time and attendance review, payroll deductions, employee status changes, and handling confidential payroll records.
Hands-on experience administering employee benefit programs, including medical, dental, vision, life insurance, disability, 401(k), FMLA, FSA contributions, and benefit-related payroll deductions.
Experience managing leave-of-absence requirements and tracking related documentation.
Experience using HRIS and payroll systems required; Paycom experience strongly preferred.
Working knowledge of federal, state, and local employment laws and HR compliance requirements.
Proficiency with Microsoft Office products.
Ability to manage multiple priorities, meet deadlines, work independently, and demonstrate consistent follow-through.
Strong problem-solving skills, sound judgment, and a sense of urgency when addressing employee and business needs.
Excellent written and verbal communication skills.
Strong interpersonal, organizational, conflict-resolution, and attention-to-detail skills.
Ability to maintain strict confidentiality and build effective working relationships at all levels of the organization.

Nice To Haves

Associate degree in Human Resources, Business Administration, or a related field preferred.
Experience supporting a unionized workforce, including disciplinary meetings, terminations, workplace investigations, and grievance processes.
Experience with HR administration, HR support, and HR systems maintenance.
background in human resource management, talent management, performance management, and compliance.
Strong administrative support and data entry skills in an HR environment.
Ability to interpret and apply company policies and procedures consistently.
Bilingual English and Spanish skills are a plus.

Responsibilities

Administer employee benefit programs, including medical, dental, vision, life insurance, disability, 401(k), FMLA, and flexible spending accounts.
Serve as a primary point of contact for employee benefit questions, resolving routine benefit-related issues and clearly explaining plan eligibility and administrative procedures.
Maintain benefit plan eligibility systems and records, auditing information for accuracy, completeness, and compliance with company policies and regulations.
Manage benefit enrollment status for new hires, terminated employees, retirees, and other employee status changes, ensuring timely and accurate updates.
Conduct individual meetings with employees to explain available benefit options and assist them with informed enrollment decisions.
Prepare employee communications, educational materials, and resources related to benefit programs and plan offerings.
Administer and track leave-of-absence claims and benefit program requirements, ensuring timely follow-up and accurate documentation.
Prepare payroll-related benefit enrollments and changes, including verification of deductions, FSA contributions, and termination-related updates.
Serve as a payroll backup across multiple divisions by assisting with payroll processing, reviewing time and attendance information, verifying employee status changes, and supporting deductions and benefit-related payroll updates.
Help ensure payroll is processed accurately, promptly, and in compliance with company policies and applicable regulations.
Conduct or coordinate background checks and employee eligibility verifications for new hires.
Review, track, and maintain employee training records, skills-training matrices, and required compliance documentation.
Support new-hire orientation, onboarding activities, and employee-recognition programs to enhance employee engagement and retention.
Perform administrative tasks supporting compensation, benefits, leave administration, employee records, and talent-management processes.
Respond to employment-related inquiries from applicants, employees, and supervisors, escalating sensitive or complex matters when appropriate.
Enter and maintain workers’ compensation accident investigation information and support required follow-up documentation.
Participate in employee-relations matters, including minor disciplinary meetings, terminations, and workplace investigations.
Support compliance with federal, state, and local employment laws, company policies, established procedures, and recommended HR practices.
Maintain current knowledge of HR trends, regulatory changes, emerging technologies, payroll practices, talent management, and employment law.
Interpret collective bargaining agreements and support grievance-related matters in a unionized environment.
Contribute to performance management and talent management processes, helping leaders address employee performance and development needs.
Provide general HR administration and HR support, including data entry, HR systems maintenance, and administrative support for HR programs.