Human Resources Generalist

Jordan Valley Health•Springfield, MO

About The Position

Jordan Valley Health (JVH) is a mission-driven organization dedicated to improving the health of individuals and families in underserved communities. We provide comprehensive healthcare services including primary medical, dental, vision, and behavioral health. Our mission is simple: Improve our community’s health through access and relationships. By working collaboratively with partners and continually innovating, JVH strives to be a leader in providing essential healthcare for the underserved, ensuring everyone in our community has access to quality healthcare. The Human Resources Generalist is responsible for performing human resource related duties on a professional level and works closely with senior management. This position plays a key role in administering FMLA and other employee leaves, partnering closely with managers and leaders to ensure consistent and compliant practices, and delivering engaging HR presentations and training to leaders and employees.

Requirements

Bachelor's degree in Human Resources, management, business, social work, or a related field preferred.
Three years’ experience in HR or a related field
PHR or SHRM-CP preferred

Responsibilities

Serve as a primary point of contact for employees, managers, and leaders regarding FMLA, medical leaves, military leave, ADA-related leave considerations, and other applicable leaves of absence.
Manage the FMLA process from initial request through designation, certification, recertification, intermittent leave tracking, return-to-work, and closure.
Provide practical HR guidance to managers regarding employee relations, performance concerns, attendance, policy interpretation, documentation, and workplace situations.
Coach managers through employee conversations, corrective action, performance management, and other sensitive employee matters.
Present information on topics such as FMLA and leave processes, employee relations, performance management, attendance, workplace expectations, HR policies, compliance, and employee programs.
Facilitate manager and leadership training designed to increase confidence, consistency, and effectiveness in handling people-related matters.
Translate complex HR policies, regulations, and processes into clear, practical, and understandable information.
Serve as an HR resource for employees and managers regarding workplace concerns, policies, performance, conduct, attendance, and other employee relations matters.
Conduct or assist with employee relations investigations, fact-finding, documentation, and follow-up.
Provide coaching and guidance to managers regarding documentation and corrective action.
Promote consistent and fair application of policies and practices across the organization.
Identify recurring employee relations trends and recommend proactive solutions.
Support the administration and interpretation of HR policies, procedures, and programs.
Maintain accurate employee records and HR documentation while protecting confidential information.
Assist with onboarding, offboarding, employee changes, and other HR processes.
Support compliance with federal, state, and local employment laws and regulations.
Assist with audits, reporting, HR projects, and process improvements.
Identify opportunities to streamline HR processes, improve communication, and enhance the employee and manager experience.
Utilize HRIS and other HR technology to maintain accurate information, monitor processes, and support reporting and compliance.
Collaborate closely with HR leadership and organizational leaders on people-related initiatives and priorities.
Participate in leadership meetings and provide HR insights, recommendations, and updates.
Help identify opportunities to improve manager capability, employee engagement, retention, and workplace effectiveness.
Serve as a visible and approachable HR presence throughout the organization.
Represent HR with professionalism, confidentiality, consistency, and a service-oriented mindset.
Demonstrate sound judgment when balancing employee needs, business priorities, compliance requirements, and organizational policies.
All other duties as assigned

Benefits

Medical and Prescription Drug Coverage: Three comprehensive plan options (Buy-up, Base, and High Deductible) through UnitedHealthcare's Choice Plus network, covering various deductibles and out-of-pocket limits. Includes access to telemedicine services via Teladoc.
Health Savings Account (HSA): Available for employees in the High Deductible Plan with employer contributions and tax advantages.
Flexible Spending Account (FSA): Options for both healthcare and dependent care FSAs, allowing pre-tax contributions for qualified expenses.
Dental and Vision Coverage: Dental insurance through Cigna’s DPPO network and vision coverage through EyeMed’s Insight network.
Retirement Plan: Pre-tax and Roth 403(b) retirement plans with a 5% employer match starting after 30 days of employment.
Life and Disability Insurance: Basic Life and AD&D insurance provided at no cost, with the option to purchase additional coverage. Long-term and short-term disability insurance are also available.
Employee Assistance Program (EAP): Free confidential support for personal and professional challenges, including counseling and crisis intervention.
Additional Voluntary Benefits: Options for critical illness, accident, hospital care, and pet insurance through MetLife.
Pay on Demand Available
Holidays: Nine paid holidays per year.