Human Resources Generalist (40 hrs.) Main Library

Columbus Metropolitan Library • Columbus, OH

9d • $48,589 - $81,931 • Onsite

About The Position

The Human Resources Generalist provides broad support across the HR Department, with a primary focus on employee relations, workforce reporting, and HRIS administration. The role supports, maintains, and audits the organization’s HRIS applications and systems, and provides ad hoc support for key HR functions and initiatives as organizational needs and priorities evolve.

The position provides HR support to employees and managers, supports investigations and employee or labor relations matters, and helps ensure consistent application of policies and compliance with applicable laws and collective bargaining obligations. It administers HRIS data and user support, maintains employee records, collaborates with Payroll and Benefits, supports leave and unemployment/workers’ compensation programs as a backup, and assists with reporting, performance management, policy acknowledgements, and other HR initiatives.

The position is based on-site at the Main Library. The work environment includes offices, meeting and training rooms, libraries, residences, and commercial vehicles, with everyday risks or discomforts requiring normal safety precautions. Physical effort is minimal.

Requirements

• Bachelor’s degree in Human Resources Management, Business Administration, or a related field.
• 3–5 years of related experience.
• Thorough understanding of human resources functional areas, policies, and practices.
• Highly technical understanding of at least one commercial HRIS product.
• Proficiency with Microsoft Office Suite and strong data-entry and Excel skills.
• Ability to communicate effectively verbally and in writing and maintain confidentiality.
• Customer-service focus and ability to identify and deliver on needs.
• Excellent organizational skills and meticulous attention to detail, with a focus on quality and accuracy.
• Strong analytical and problem-solving skills.
• Self-motivated team player able to multitask, prioritize, organize workload, and meet deadlines.
• Ability to work in a fast-paced environment, independently under pressure, and responsively to business needs.
• Valid driver’s license meeting CML’s vehicle insurance policy requirements and access to a personal vehicle to promptly report to varied work locations as assigned.

Nice To Haves

• Experience in a public-sector and collective-bargaining environment.
• Experience with ADP.

Responsibilities

• Provide general HR support to employees and managers by answering routine questions, preparing documentation, and supporting consistent application of processes and policies.
• Support and conduct thorough, prompt, and objective investigations, as directed, into misconduct allegations, policy violations, workplace conflict, and other employee or labor relations matters.
• Ensure employee and labor relations matters are reviewed and resolved according to established policies, applicable laws, and collective bargaining obligations; maintain case files, document findings and recommendations, and communicate appropriate outcomes.
• Administer and maintain the HRIS, including employee data management, system audits, troubleshooting, and user support.
• Protect the accuracy, integrity, and confidentiality of employee data through audits, validation, and compliance with record-retention requirements.
• Enter employee and HR data, including new-hire, performance, compensation, position, and organizational changes, and audit or validate the information for accuracy.
• Provide technical support, troubleshooting, and guidance to HRIS users on processes, systems, and tools.
• Explore HRIS features and system changes, recommend system optimization and process improvements, and communicate changes to impacted users and stakeholders.
• Document HRIS capabilities and system changes, and work with the HR Operations Manager to identify, develop, and facilitate end-user training.
• Engage vendors about system issues and assist with resolution, escalating when appropriate.
• Liaise with Payroll and Benefits to review and approve system requirements or revisions and participate in payroll validation processes.
• Support maintenance and security of employee records, including record-retention compliance.
• Back up the Leave Administrator by assisting with leave intake, employee communications, documentation tracking, accommodations processes, and related compliance activities.
• Provide backup support for the library’s unemployment and workers’ compensation program.
• Provide ad hoc support across HR functions and initiatives, including recruitment, onboarding, employee engagement, training, workforce initiatives, and HR data and reporting.
• Maintain the policy acknowledgement schedule by issuing required acknowledgements, monitoring completion, and following up as needed.
• Support performance management by administering review cycles, monitoring completion, guiding managers and employees, and maintaining related records.
• Communicate verbally and in writing with employees and supervisors.
• Support regular and ad hoc HR reporting by generating reports and assisting with workforce trend analysis.
• Stay current on and ensure adherence to evolving employment laws and regulations.
• Perform additional assigned duties, including serving on task forces and committees.

Benefits

• Robust benefits package supporting physical, mental, and financial well-being.
• Comprehensive medical, dental, and vision plans.
• Qualified employer for Public Service Loan Forgiveness.
• Access to mental health resources and employee assistance programs.
• Generous paid time off and leave options.
• Participation in the Ohio Public Employees Retirement System (OPERS) and additional investment and savings plans.
• Voluntary and supplemental insurance plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level