Human Resources Generalist — Nonprofit HR Services

Continuserve • Chicago, IL

8d • Hybrid

About The Position

ContinuServe is seeking a Human Resources Generalist for its nonprofit services division. This is a client-facing HR consulting role, rather than a traditional in-house HR position. The Generalist will provide day-to-day HR support to multiple nonprofit client organizations, build relationships with client leadership, and deliver consistent service across the employee lifecycle. The role offers exposure to client challenges and the opportunity to support mission-driven organizations. It is hybrid and requires client-site visits and on-site support in South Chicago 2–3 days per week.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• At least 4 years of progressive HR generalist experience, including exposure to employee relations, recruitment, benefits administration, and employment law compliance.
• Working knowledge of federal and state employment laws and HR regulations.
• Experience with HRIS platforms and HR technology tools.
• Strong interpersonal and communication skills, with the ability to build trust across all levels of an organization.
• Ability to manage multiple priorities, meet deadlines, and adapt to evolving client needs.
• Proficiency in Microsoft Office.

Nice To Haves

• Experience working with or supporting nonprofit organizations or the health and human services sector.
• SHRM-CP, SHRM-SCP, PHR, SPHR, or equivalent HR certification.
• Familiarity with DCFS compliance, audit, or reporting requirements.
• Experience in an HR consulting, outsourced HR, or fractional HR environment.
• Experience with applicant tracking systems and project management tools.

Responsibilities

• Partner with client leadership to understand workforce needs and carry out HR programs, processes, and initiatives aligned with client goals and ContinuServe service standards.
• Advise client employees and managers on HR policies, employee relations, leave administration, and HR best practices.
• Support full-cycle recruitment with the ContinuServe Talent Acquisition team, including job postings, candidate screening, interviews, selection support, and onboarding.
• Manage employee lifecycle processes, including new-hire orientation, performance management support, employee development, leave-of-absence administration, and offboarding.
• Administer HR programs and systems, including background screenings, workers’ compensation, compliance tracking, and benefits support such as 403(b) plans and open enrollment.
• Support employee relations matters, including participating in workplace investigations, documenting findings, and working with the HR leadership team to resolve issues professionally and objectively.
• Prepare and share HR reports and metrics with client teams using existing systems and templates to support informed decision-making.
• Identify opportunities to streamline HR workflows, improve the client experience, and support operational efficiency.
• Stay current on federal, state, and local employment laws and regulatory requirements to ensure compliant HR practices across client accounts.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid time off
• Paid holidays
• 401(k)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level