HR Generalist - Human Resources

Otterbein SeniorLife • Franklin, IN

3d

About The Position

The HR Generalist is a key member of Otterbein’s Human Resources team, supporting efficient, high-quality HR services aligned with organizational goals, regulatory requirements, and Otterbein’s mission. The position is the primary point of contact for recruitment coordination and onboarding, ensuring new hires are processed, documented, and set up across required HR systems. It also provides broad administrative support to the HR team and helps support partner and candidate experiences through recognition, internal communications, events, activities, and surveys.

The role coordinates pre-employment requirements, maintains recruitment documentation, and supports new partner orientation. Additional responsibilities include maintaining compliant HR records, assisting partners with systems access and navigation, supporting community outreach and recruitment initiatives, and providing operational backup to the HR team.

Otterbein SeniorLife is a nonprofit 501(c)(3) health and human service organization that provides senior housing and care services in Ohio, Michigan, and Indiana. Its communities and services include independent and assisted living, skilled nursing, rehabilitation, memory support, respite care, in-home care, and hospice.

Requirements

• Bachelor’s degree in HR or a related field, or 5+ years of relevant HR experience.
• Minimum of 2 years of Human Resource experience.
• Strong customer service and organizational skills.
• Ability to handle confidential and sensitive information.
• Proficient in Microsoft Office, including Excel.
• Strong attention to detail and follow-through.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and prioritize effectively.
• Strong organizational and coordination skills.
• Professionalism, discretion, and sound judgment.
• Collaborative team player with a customer-service mindset.

Nice To Haves

• Knowledge of HR practices and employment regulations is preferred.

Responsibilities

• Serve as the primary point of contact for recruitment coordination.
• Coordinate pre-employment requirements, including background checks, drug screenings, TB testing, physicals, and other onboarding compliance requirements.
• Maintain the applicant tracking system and ensure accurate documentation of recruitment activity.
• Coordinate and support new partner orientation, including preparation of materials, logistics, and facilitation of classes.
• Provide orientation for specific populations, such as minor partners and students.
• Maintain required logs, reports, and documentation to support compliance with state and federal regulations.
• Help maintain accurate and compliant employee files and documentation.
• Provide administrative support to HR team members and assist with special projects as assigned.
• Set up and maintain new-hire access across required systems, including HRIS, scheduling, and learning platforms.
• Assist partners with system access and navigation, and provide basic systems and applications troubleshooting and user support.
• Participate in career fairs and community outreach to promote Otterbein as an employer of choice.
• Build and maintain relationships with schools, job coaches, and community organizations.
• Support recruitment initiatives and pipeline development activities.
• Provide backup support to other HR team members as needed.
• Assist with coordination of HR-related events and initiatives.
• Perform other duties as assigned.

Benefits

• Medical insurance with free virtual doctor visits
• Vision insurance
• Dental insurance
• Pet insurance
• Life insurance
• Employee Assistance Program (EAP)
• 401(k) retirement savings plan with company match
• Paid Time Off (PTO) that accrues from day one
• Paid holidays
• Access to DailyPay
• Tuition reimbursement up to $5,250 per year for any field of study
• Tuition discounts through partnerships with the University of Cincinnati, University of Toledo, and Hondros College
• Employee-sponsored crisis fund
• Legal and identity theft protection
• Partner discounts through Access Perks
• Personal and professional development materials through RightNow Media @ Work

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level