HR Generalist - Human Resources

Otterbein SeniorLife•Franklin, TN

About The Position

The HR Generalist is a key member of Otterbein’s Human Resources team, supporting efficient, high-quality HR services aligned with organizational goals, regulatory requirements, and Otterbein’s mission. The role is the primary point of contact for onboarding coordination, ensuring new hires are entered, processed, and set up across HR systems, while providing comprehensive administrative support. It also supports partner and candidate experience through recognition, internal communication, events and activities, and partner surveys. The position coordinates pre-employment requirements, recruitment activity, and new partner orientation; maintains HR records and compliance documentation; and helps new hires and current partners access and navigate workplace systems. It also contributes to community outreach, recruitment initiatives, HR events, and team operations. Otterbein SeniorLife is a nonprofit health and human service organization serving residents through senior living, home health, and hospice services in Ohio, Michigan, and Indiana.

Requirements

Bachelor’s degree in HR or a related field, or 5+ years of relevant HR experience.
At least 2 years of Human Resources experience.
Strong customer service and organizational skills.
Ability to handle confidential and sensitive information.
Strong attention to detail and follow-through.
Excellent communication and interpersonal skills.
Ability to manage multiple tasks and prioritize effectively.
Strong organizational and coordination skills.
Professionalism, discretion, and sound judgment.
Collaborative team player with a customer-service mindset.

Nice To Haves

Knowledge of HR practices and employment regulations.
Proficiency in Microsoft Office, including Excel.

Responsibilities

Coordinate recruitment and onboarding as the primary point of contact.
Coordinate pre-employment requirements, including background checks, drug screenings, TB testing, physicals, and other compliance requirements.
Maintain the applicant tracking system and ensure recruitment activity is documented accurately.
Coordinate and support new partner orientation, including preparation of materials, logistics, and facilitation; provide orientation for specific populations such as minor partners and students.
Maintain logs, reports, and documentation supporting compliance with state and federal regulations.
Assist with maintaining accurate, compliant employee files and documentation.
Provide administrative support to HR team members and assist with special projects.
Set up and maintain new-hire access to HRIS, scheduling, and learning platforms; assist partners with access and navigation.
Provide basic troubleshooting and user support for systems and applications.
Participate in career fairs and community outreach to promote Otterbein as an employer of choice.
Build and maintain relationships with schools, job coaches, and community organizations.
Support recruitment initiatives and pipeline development activities.
Provide backup support to other HR team members as needed.
Assist with coordinating HR-related events and initiatives.
Support partner and candidate experience activities, including recognition, internal communication, events and activities, and partner surveys.
Perform other duties as assigned.

Benefits

Medical insurance with free virtual doctor visits
Vision insurance
Dental insurance
Pet insurance
Life insurance
Employee Assistance Program (EAP)
401(k) retirement savings plan with company match
Paid Time Off (PTO), accruing immediately from day one
Paid holidays
DailyPay access to up to 100% of earned wages on a daily basis
Tuition reimbursement up to $5,250 per year for any field of study
Tuition discounts through partnerships with the University of Cincinnati, University of Toledo, and Hondros College
Employee-Sponsored Crisis Fund
Legal and identity theft protection
Partner discounts through Access Perks
Personal and professional development materials through RightNow Media @ Work