Human Resources (HR) Generalist

Zoho USA•McAllen, TX
•Onsite

About The Position

Zoho’s North America People Operations Team supports the company’s culture across cultures. The Austin-based HR team is hiring an HR Generalist to support growing Rio Grande Valley (RGV) operations. This is a fully in-office position with no remote or hybrid option. The role requires managing numerous projects and demands in a fast-paced professional environment through clear communication, proactive time management, and attention to detail. The position is full-time and exempt. The successful applicant must have the legal right to work in the United States at the time of application; Zoho cannot provide work-visa sponsorship. Applicants must submit a resume, and professional references are required. Successful applicants undergo a standard background check.

Requirements

  • At least 5 years of HR experience.
  • Familiarity and comfort with HR tools, including ATS, LMS, and HCM platforms.
  • Empathy, absolute discretion, and people skills, including conflict resolution.
  • Ability to understand situations from multiple points of view.
  • Excellent written and verbal communication skills.
  • Knowledge of HR processes and relevant laws.
  • Understanding of HR’s role in supporting and balancing the goals of employees, teams, and the organization.
  • Ongoing commitment to diversity and equity, and some experience with international cultures and workplaces.
  • Strong time-management and organizational skills.
  • Professional judgment.
  • Comfort with ambiguity and complexity.
  • Flexibility and patience, with an “all hands on deck” attitude.
  • Capacity to give and receive constructive feedback for the benefit of the team.
  • Legal right to work in the United States at the time of application; visa sponsorship is not available.
  • Submission of a resume and professional references.
  • Successful completion of a standard background check.

Nice To Haves

  • SHRM or PHR certification is preferred.
  • AI knowledge.

Responsibilities

  • Onboard employees.
  • Handle workplace accommodations and leaves.
  • Support front-end payroll.
  • Handle employee relations.
  • Oversee day-to-day management of HCM and LMS platforms.
  • Communicate company policies, processes, and benefits to employees and teams.
  • Assist teams with HR questions, issues, and initiatives.
  • Identify and execute special projects.
  • Travel between Texas offices, mostly in the RGV.

Benefits

  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Employer-matching 401(k).
  • Other benefits.
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