HR Generalist I or HR Generalist II DOQ

City of Hurst.•Hurst, TX

About The Position

Performs professional and technical Human Resources duties related to employee relations, recruitment, benefits administration, payroll coordination, HRIS support, records management, and general HR operations. Provides day-to-day support to employees, supervisors, and departments and assists with the administration of assigned HR programs. Works under the general direction of the Human Resources Manager and Executive Director of Human Resources, exercising sound judgment and maintaining confidentiality. The position is offered at the Human Resources Generalist I or II level, depending on qualifications.

Requirements

  • Bachelor's degree in Human Resources, Business Administration, Public Administration, Finance, Sociology, or a related field, or an equivalent combination of education, training, and/or experience.
  • Human Resources Generalist I: two years of progressively responsible human resources experience, or an equivalent combination of education and experience.
  • Human Resources Generalist II: four years of progressively responsible human resources experience, or an equivalent combination of education and experience.
  • Human Resources Generalist II: professional Human Resources certification or credential from a recognized HR certification organization, or ability to obtain one within two years of hire or promotion.
  • Knowledge of Human Resources principles, practices, and procedures.
  • Knowledge of federal and state employment laws applicable to assigned duties.
  • Working knowledge of ADP WorkforceNow.
  • Basic knowledge of benefits administration and payroll practices.
  • Ability to interpret policies and apply sound judgment.
  • Ability to communicate effectively and establish professional working relationships with employees at all levels.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Ability to organize work, manage multiple priorities, and meet established deadlines.
  • Ability to identify issues, research information, and recommend practical solutions.
  • Ability to independently manage assigned responsibilities, anticipate operational needs, follow through on commitments, and recognize when consultation or escalation is appropriate.
  • Ability to establish and maintain professional and effective working relationships with retirees, vendors, and external partners.
  • Proficiency in Microsoft Office 365 applications.
  • Ability to sit for extended periods and operate standard office equipment.
  • Regular and punctual attendance, reliable transportation, and flexibility to work some evenings and weekends as operational needs require.
  • Pass a pre-employment drug screen, criminal background check, and credit check.
  • Possess a valid Texas driver's license with an acceptable driving record as defined by City policy.
  • Meet the stated CJIS criminal history requirements, including permanent disqualification for a Class A misdemeanor conviction, deferred adjudication, or felony conviction.

Nice To Haves

  • Human Resources Generalist I: professional Human Resources certification or credential from a recognized HR certification organization, such as HRCI, SHRM, PSHRA, TMHRA, ICMA, or comparable credentials relevant to the position.
  • Previous experience in a municipal government or public agency setting.

Responsibilities

  • Provide guidance to employees, supervisors, and departments on City policies, procedures, benefits, leave programs, and other HR matters.
  • Coordinate and process personnel actions and employment changes, ensuring documentation is complete and accurate.
  • Support recruitment, selection, pre-employment, onboarding, and employee orientation activities.
  • Maintain employee records and perform HRIS transactions in ADP WorkforceNow, ensuring employee information is accurate and confidential.
  • Assist with ADP system maintenance, reporting, audits, troubleshooting, and process improvements.
  • Assist with administration of the City's employee benefit programs, including health, dental, vision, and life insurance.
  • Assist employees with benefit questions, enrollment, qualifying life events, dependent changes, and coverage issues.
  • Assist with annual Open Enrollment communications, enrollment support, system updates, and coordination with benefit vendors.
  • Review and reconcile benefit invoices and billing statements; research discrepancies and coordinate corrections with vendors and City departments.
  • Assist with retiree benefit administration, Affordable Care Act reporting, and other benefit compliance activities.
  • Provide backup benefits administration support and maintain working knowledge of benefit procedures and vendor processes.
  • Assist with payroll administration, including personnel action review, employee information verification, payroll audits, and research of payroll discrepancies.
  • Administer assigned leave programs, including FMLA, Military Leave, Catastrophic Leave Pool, and other City leave policies.
  • Assist with employee relations matters, workers' compensation coordination, Civil Service activities, and other HR programs.
  • Review and maintain job descriptions and assist with updates in coordination with department leadership.
  • Assist with HR reporting, public information requests, invoice processing, and records management.
  • Identify opportunities to improve HR processes, service delivery, and operational efficiency.
  • Maintain confidentiality of employee and personnel information and handle sensitive matters with discretion.
  • Adhere to the City's Code of Ideals and The Hurst Way when interacting with employees, applicants, retirees, vendors, and the public.
  • Perform other related duties and special projects as assigned.
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