HR Generalist I/II

Central Pacific Bank•Honolulu, HI

2d•$20 - $29

About The Position

The HR Generalist provides comprehensive support across HR Operations, with a strong focus on benefits, onboarding, and HR administration. The role administers employee benefit plans by maintaining eligibility records, reconciling accounts, and processing carrier payments to support accurate and timely coverage. It coordinates the new-hire onboarding process with recruiters and hiring managers and supports employees, managers, and external vendors. The position maintains and distributes weekly executive reports on recruitment activity, including hiring trends, staffing metrics, offer approvals, and status updates. It also helps automate and streamline HR operations, supports wellness and employee education initiatives, and performs HR assignments involving process improvement, research, analysis, and administration. The role serves as backup to the Lead HR Administrator for Leave Management and NMLS administration. The HR Generalist is expected to ensure compliance with employment laws and regulations, respond to customer inquiries in a timely manner, and perform duties in alignment with the company’s Core Values of “Voyaging Spirit” and “Positively Ohana.” The role calls for strong organization, attention to detail, continuous improvement, customer service, ownership, active listening, and effective oral and written communication.

Requirements

High school diploma or GED equivalency.
For HR Generalist I: 2 or more years of related HR experience focused on employee benefits, HRIS, employee onboarding/recruiting, and/or HR administration. A bachelor’s degree in human resources or a related field may substitute for 2 years of work experience.
For HR Generalist II: 3 or more years of related HR experience focused on employee benefits, HRIS, employee onboarding/recruiting, and/or HR administration. A bachelor’s degree in human resources or a related field may substitute for 2 years of work experience.
Ability to perform light physical work and move or lift items such as boxes, files, and papers weighing up to 20 pounds.
Ability to operate standard office equipment, including a phone, copier, personal computer, and related mechanical or electronic devices and applications.
Ability to communicate clearly verbally and in writing, hear sufficiently for daily discussions and interactions, and read and understand bank-related documents.
Ability to work in a conventional office setting, sit at a desk or workstation for long periods, and adapt to different work environments as needed.

Nice To Haves

Bachelor’s degree in Business or a related field preferred.

Responsibilities

Administer and maintain health and welfare plans, including enrollments, changes, distributions, new-hire and termination packets, billings, and payment requests; help resolve employee benefit issues and escalate as appropriate.
Coordinate pre-employment activities with new hires, hiring managers, and internal partners; manage pre-employment checks, finalize start and orientation dates, conduct onboarding compliance audits, and administer the employee referral program.
Assist with the design, development, and implementation of employee wellness programs; track results and report outcomes.
Assist with employee education and communications, including benefits open enrollment, new-hire orientation, self-service training, and general employee notices.
Enter personnel changes—including hires, promotions, transfers, and terminations—into the HRIS and maintain accurate records.
Maintain recruitment data and prepare weekly senior-management reports, including offer approval requests and status updates; improve dashboards and reports using feedback and trends.
Respond to inquiries from internal and external customers in a timely manner.
Perform HR assignments involving process improvement, data research, analysis, processes, and administration; support other HR areas as needed.
Back up the Lead HR Administrator with Leave Management and NMLS administration, supporting compliance and communication.
Ensure compliance with applicable federal, state, and local employment laws.
File reports and distribute required notices for regulatory compliance.