HR Generalist I

Texas Tech University•Lubbock, TX
•Onsite

About The Position

Texas Tech Health Science Center's Managed Care Division is seeking an HR Generalist to support East Region operations and serve as a trusted HR partner to leaders and employees across multiple correctional healthcare sites. The position is based in the Lubbock office and supports facilities in Abilene, Wichita Falls, and Brownwood, with periodic travel to those locations to provide hands-on HR support, build relationships, and ensure consistent delivery of HR services. The role supports recruitment, onboarding, benefits administration, compliance, and day-to-day HR operations. The HR Generalist provides guidance on leave administration, benefits, payroll, policies, and other human resources matters; supports managers and supervisors with basic policy interpretation and best practices; and escalates complex matters and employee relations concerns to HR leadership. The position also maintains accurate employee records, supports HR system use, processes employment transactions, and collaborates with the Managed Care Human Resources team.

Requirements

  • A bachelor's degree or a combination of education and related experience equal to four years.

Responsibilities

  • Serve as a primary HR resource for employees and leaders, providing guidance on leave administration, benefits, payroll, policies, and other human resources matters.
  • Support talent acquisition efforts, including recruiting, attending job fairs, and facilitating the hiring process.
  • Coordinate new-hire onboarding through the BrassRing system and support a positive candidate experience through effective communication.
  • Assist managers and supervisors with basic policy interpretation and best practices, escalating complex matters and employee relations concerns to HR leadership.
  • Respond to employee and manager inquiries regarding benefits, employment transactions, and other HR-related processes.
  • Process employment-related transactions accurately and timely.
  • Provide guidance and ongoing support to supervisors and employees in the use of HR systems.
  • Maintain accurate and detailed employee records for the assigned region and ensure compliance with organizational policies and HR procedures.
  • Collaborate with Managed Care Human Resources team members to support daily operations and achieve departmental goals.
  • Participate in special projects, process improvement initiatives, and other duties as assigned.
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