HR Generalist I or HR Generalist II DOQ

City of Hurst • Hurst, TX

6d • $49,845 - $90,140

About The Position

The Human Resources Generalist performs professional and technical human resources duties involving employee relations, recruitment, benefits administration, payroll coordination, HRIS support, records management, and general HR operations. The role provides day-to-day support to employees, supervisors, and departments and assists with administering assigned HR programs. It works under the general direction of the Human Resources Manager and Executive Director of Human Resources, exercising sound judgment and maintaining confidentiality.

The position is offered at Generalist I or II level, depending on qualifications. Generalist I requires a bachelor's degree or equivalent combination of education, training, and experience, along with two years of progressively responsible HR experience. Generalist II requires the same education standard, four years of progressively responsible HR experience, and a recognized professional HR certification or the ability to obtain one within two years of hire or promotion.

The role requires regular and punctual attendance, reliable transportation, and flexibility to work some evenings and weekends as needed. Candidates must pass pre-employment drug, criminal background, and credit checks, hold a valid Texas driver's license with an acceptable driving record, and meet the stated CJIS eligibility restrictions. The work is primarily in an office environment with moderate noise; duties may involve handling and transporting records and occasional exposure to dust, paper fibers, and minor environmental irritants.

Requirements

• Bachelor's degree in Human Resources, Business Administration, Public Administration, Finance, Sociology, or a related field, or an equivalent combination of education, training, and/or experience providing the required knowledge, skills, and abilities.
• For Generalist I: two years of progressively responsible human resources experience, or an equivalent combination of education and experience.
• For Generalist II: four years of progressively responsible human resources experience, or an equivalent combination of education and experience.
• For Generalist II: professional HR certification or credential from a recognized organization (HRCI, SHRM, PSHRA, TMHRA, ICMA, or comparable credential relevant to the position), or ability to obtain one within two years of hire or promotion.
• Knowledge of human resources principles, practices, and procedures and federal and state employment laws applicable to assigned duties.
• Working knowledge of ADP WorkforceNow and basic knowledge of benefits administration and payroll practices.
• Ability to interpret policies and apply sound judgment; communicate effectively; and establish professional working relationships with employees at all levels.
• Ability to maintain confidentiality, organize work, manage multiple priorities, meet deadlines, identify issues, research information, and recommend practical solutions.
• Ability to demonstrate initiative, sound judgment, and personal accountability, independently manage assigned responsibilities, anticipate operational needs, follow through on commitments, and recognize when consultation or escalation is appropriate.
• Ability to establish and maintain professional and effective working relationships with retirees, vendors, and external partners.
• Proficiency in Microsoft Office 365 applications.
• Regular and punctual attendance, reliable transportation, and flexibility to work some evenings and weekends as needed based on operational needs.
• Must pass a pre-employment drug screen, criminal background check, and credit check.
• Valid Texas driver's license with an acceptable driving record as defined by City policy.
• Must meet CJIS eligibility restrictions: no conviction, court-ordered community supervision, or probation for an offense above Class B misdemeanor, or for a Class B misdemeanor within the ten years preceding the court order. Class A misdemeanor conviction, deferred adjudication, or felony conviction are permanent disqualifiers.
• Ability to perform the physical demands described for the position, including light to medium work and occasional lifting or moving of records and office materials weighing approximately 20–30 pounds.

Nice To Haves

• For Generalist I: professional HR certification or credential from a recognized HR certification organization, such as HRCI, SHRM, PSHRA, TMHRA, ICMA, or a comparable credential relevant to the position.
• Previous experience in a municipal government or public agency setting.

Responsibilities

• Provide guidance and assistance to employees, supervisors, and departments regarding City policies, procedures, benefits, leave programs, and other HR matters.
• Coordinate and process personnel actions and employment changes, ensuring documentation is complete and accurate.
• Support recruitment, selection, pre-employment, onboarding, and employee orientation activities.
• Maintain employee records and perform HRIS transactions in ADP WorkforceNow, ensuring employee information is accurate and confidential.
• Assist with ADP system maintenance, reporting, audits, troubleshooting, and process improvements.
• Assist with administration of group health, dental, vision, life insurance, and other employee benefit programs.
• Assist employees with benefit questions, enrollment, qualifying life events, dependent changes, and coverage issues.
• Support annual Open Enrollment, including employee communications, enrollment assistance, system updates, and coordination with benefit vendors.
• Assist with reviewing and reconciling benefit invoices and billing statements, researching discrepancies, and coordinating corrections with vendors and City departments.
• Assist with retiree benefit administration, Affordable Care Act reporting, and other benefit compliance activities.
• Provide backup benefits administration support during planned and unplanned absences and maintain knowledge of benefit procedures and vendor processes.
• Assist with payroll administration, including reviewing personnel actions, verifying employee information, conducting payroll audits, and researching payroll discrepancies.
• Administer assigned leave programs, including FMLA, Military Leave, Catastrophic Leave Pool, and other City leave policies.
• Assist with employee relations matters, workers' compensation coordination, Civil Service activities, and other assigned HR programs.
• Review and maintain job descriptions and assist with updates in coordination with department leadership.
• Assist with HR reporting, public information requests, invoice processing, and records management.
• Identify opportunities to improve HR processes, service delivery, and operational efficiency.
• Maintain confidentiality of employee and personnel information and handle sensitive matters with discretion.
• Adhere to the City's Code of Ideals and The Hurst Way in interactions with employees, applicants, retirees, vendors, and the public.
• Perform other related duties and special projects as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level