Human Resources Director

Allied Universal • New York, NY

6d • Onsite

About The Position

The Human Resources Director will support Allied Universal Enhanced Protection Services’ Growth Business Unit, which includes Canine, Executive Protection, and Risk and Advisory Services. This role operates from the company’s New York City office and is 100% on-site; candidates must be able to work from the NYC office full-time. The position may require approximately 30% travel, locally by vehicle and throughout the assigned region by air as needed.

The director serves as a strategic business partner to the President of Enhanced Protection Services, supporting business decisions and leading talent, employee relations, labor relations, and HR operations. The role also leads and mentors HR and recruiting professionals, represents HR in cross-functional initiatives, and supports new programs, process improvement, and mergers and acquisitions integration.

Requirements

• Bachelor’s degree in Human Resources, Business, or a related field; or an associate’s degree in one of these fields plus at least 10 years of progressively responsible HR management experience; or a high school diploma plus at least 12 years of progressively responsible HR management experience.
• At least seven years of human resources managerial experience, including direct responsibility for employee relations, policy and procedure development and administration, workers’ compensation and safety program management, and senior-level business involvement.
• Experience with multi-state operations in a highly regulated service industry and/or oversight in an organization with a high-volume entry-level workforce.
• Working knowledge of automated payroll/HRIS systems.
• Strong working knowledge of labor laws in the states within the assigned region, relevant federal employment laws and regulations, workers’ compensation and OSHA procedures and regulations, and discrimination and harassment investigation and defense procedures.
• Ability to take initiative, prioritize competing tasks, and manage deadlines effectively.
• Outstanding oral and written communication skills.
• Excellent customer service skills and ability to engage professionally at all levels, de-escalate tense situations, and collaborate across the organization and with clients.
• Ability to articulate policies and procedures clearly and concisely.

Nice To Haves

• MBA or advanced HR-related degree.
• Professional Human Resources certification, such as PHR, SPHR, or GPHR.
• Prior experience liaising with union representatives and managing a workforce under a Collective Bargaining Agreement.

Responsibilities

• Serve as a strategic business partner to the President of Enhanced Protection Services, providing ongoing support and expert guidance for informed decision-making.
• Lead talent development, engagement, and succession planning initiatives, including staffing and retention strategies.
• Lead and mentor human resources and recruiting professionals through coaching, support, recognition, and accountability.
• Foster a collaborative and inclusive work environment that promotes teamwork, open communication, and professional development.
• Support the Talent Management process and guide the resolution of employee investigations.
• Represent the company in employment-related legal actions under the guidance of the VP of HR.
• Oversee Collective Bargaining Agreements, ensuring compliance with company policies, fostering positive union relations, and managing grievances.
• Train supervisors and managers to support consistent application of policies.
• Represent Human Resources and business units in cross-functional projects, new programs, process improvements, and M&A integration.

Benefits

• 20% bonus and equity plan.
• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Enrollment in the company’s 401(k) or Supplemental Income Plan, subject to eligibility requirements.
• Eight paid holidays annually, five sick days, and four personal days.
• Vacation accrued at 3.08 hours biweekly; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Director