Human Resources Director

Camping World•Chicago, IL
•Hybrid

About The Position

Camping World is hiring a Human Resources Director to provide strategic HR partnership to an assigned regional team and/or shared services groups. Based in Chicago, Illinois, the role follows a hybrid schedule of three days in the office and two days remote, with approximately 20% travel as business needs require. The position reports to the Vice President of Human Resources. The Director partners with leaders on people strategy and decisions involving talent acquisition, organizational design, compensation, talent development, engagement, performance, and complex employee relations. The role works with HR Centers of Excellence (COEs) to obtain consultative support and use common tools, systems, and processes; supports COE initiatives with insights and execution; and serves as a change agent as the business evolves its customer and employee experience. The position advises senior leaders, leads significant HR initiatives, analyzes organizational health, and partners with leadership on store openings and acquisitions. It also includes field visits, employee relations coordination, process improvement, and leading, coaching, and developing HR business partners.

Requirements

  • Bachelor's degree in Human Resources Management, Business Administration, or equivalent experience.
  • At least 10 years of HR generalist experience in roles of progressively increasing scope.
  • Deep experience in a large, geographically dispersed, multi-site organization.
  • At least three years of experience leading, coaching, and developing HR direct reports.
  • Working knowledge of multiple HR disciplines, including organizational design, talent and succession planning, coaching and development, employee engagement, and employee relations.
  • Knowledge of federal, state, and local laws and statutes governing employment policies and practices.
  • Ability to build trusting, collaborative relationships in a fast-changing work environment.
  • Strong business acumen and a consultative approach, with the ability to constructively challenge and influence change at all levels and interact with senior leadership.
  • Strong decision-making skills, including the ability to act decisively and independently on complex issues and business requirements.
  • Ability to understand how the role's area of focus affects organizational goals.
  • Proactive, collaborative, accountable, and analytical approach to achieving results.
  • Ability to prioritize multiple projects in a demanding environment and adapt under pressure to rapidly changing situations and evolving business needs.
  • Strong follow-through, written and verbal communication, and time-management skills, with attention to detail.
  • Competency with Microsoft Word, Excel, and PowerPoint.
  • Ability to travel approximately 20% as required by business needs.
  • Ability to sit or stand for prolonged periods at a desk and work on a computer, and lift up to 15 pounds at times.

Nice To Haves

  • Advanced degree in Human Resources or Business Administration.
  • SPHR or SHRM-SCP certification.

Responsibilities

  • Coach leaders at various levels on complex leadership and talent matters, including staffing, development, engagement, performance, and performance issues.
  • Advise senior leaders and help them approach issues thoughtfully and strategically.
  • Lead complex initiatives such as employee retention, talent assessment, succession planning, organizational design, compensation planning, and leadership development.
  • Analyze organizational health using trends in performance, employee satisfaction, attrition, diversity, and other relevant measures.
  • Partner with HR Centers of Excellence to deliver consistent HR processes and programs.
  • Partner with leadership teams on new store openings and acquisitions to develop workforce and training plans.
  • Conduct field visits with senior leaders, provide insights into strengths and opportunities, and help identify and execute action items.
  • Recommend approaches and procedures to drive continuous improvement based on an in-depth understanding of the business.
  • Lead, coach, and develop HR business partner direct reports.
  • Represent regional or shared-services needs and influence HR operations upgrades and process improvements.
  • Partner with the Employee Relations Center of Excellence and leadership to transition employee relations investigations.
  • Lead or co-lead HR projects and perform other duties as assigned.

Benefits

  • Paid time off.
  • 401(k).
  • Employee Assistance Program.
  • Good Sam Roadside Assistance.
  • Discounts.
  • Paid parental leave, subject to eligibility.
  • Tuition reimbursement, subject to eligibility.
  • On-the-job training opportunities.
  • Full-time associates are offered medical, dental, vision, and other benefits.
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