Human Resources Director

Camping World Holdings, Inc.•Chicago, IL
•$147,800 - $226,600•Hybrid

About The Position

Camping World is hiring a Human Resources Director to provide strategic business partnering for an assigned regional team and/or shared services groups. The role reports to the Vice President of Human Resources and is based in Chicago, Illinois, with a hybrid schedule of three days in the office and two days remote. Approximately 20% travel is required as needed based on business needs. The Director serves as a collaborative HR partner and advisor to leaders on people strategy and decisions, including talent acquisition, organizational design, compensation, talent development, engagement, performance, and complex employee relations. The role works with HR Centers of Excellence (COEs) to obtain consultative support and shared tools, systems, and processes, and helps COEs deliver initiatives to business clients. The Director also acts as a change agent as the business evolves to improve the customer and employee experience. The position advises and coaches leaders, leads significant HR initiatives, analyzes organizational health, supports new store openings and acquisitions, conducts field visits, and drives continuous improvement. It also leads and develops HR business partner direct reports and collaborates with Employee Relations and other COEs to provide effective HR support.

Requirements

  • Bachelor’s degree in Human Resources Management, Business Administration, or equivalent experience.
  • 10 or more years of HR Generalist experience in roles of progressively increasing scope.
  • Deep experience in a large, geographically dispersed, multi-site organization.
  • At least three years of experience leading, coaching, and developing HR direct reports.
  • Working knowledge of multiple HR disciplines, including organizational design, talent and succession planning, coaching and development, employee engagement, and employee relations.
  • Knowledge of federal, state, and local laws and statutes governing employment policies and practices.
  • Ability to build trusting, collaborative relationships in a fast-changing work environment.
  • Strong business acumen and a consultative approach; ability to constructively challenge and influence change at all levels and interact with senior leadership.
  • Strong decision-making skills, including acting decisively and operating independently on complex issues and business requirements with a high degree of exposure.
  • Ability to understand the connection between an area of focus and organizational goals, and to drive results proactively, collaboratively, accountably, and analytically.
  • Ability to prioritize multiple projects in a demanding environment, work under pressure, and adapt to rapidly changing situations and evolving business needs.
  • Excellent written and verbal communication, time management, and attention to detail.
  • Competency in Microsoft Word, Excel, and PowerPoint.
  • Able to sit or stand for prolonged periods at a desk and work on a computer; able to lift 15 pounds at times.
  • Approximately 20% travel required.

Nice To Haves

  • Advanced degree in Human Resources or Business Administration preferred.
  • SPHR or SHRM-SCP certification is a plus.

Responsibilities

  • Coach and advise leaders at various levels on complex leadership and talent matters, including staffing, development, engagement, performance, and performance issues.
  • Lead significant client-focused initiatives, including employee retention, talent assessment, succession planning, organizational design, compensation planning, and leadership development.
  • Analyze organizational health using trends in performance, employee satisfaction, attrition, diversity, and other relevant indicators.
  • Partner with HR Centers of Excellence to deliver seamless human resources processes and programs across the organization.
  • Partner with leadership teams on new store openings and acquisitions to develop workforce and training plans that support positive team member and customer experiences and strong business results.
  • Conduct field visits with senior leadership, identify what is working well and areas for improvement, and partner with leaders to execute action items.
  • Recommend new approaches and procedures to drive continuous improvement, based on an in-depth understanding of the business.
  • Lead, coach, and develop HR business partner direct reports to support client groups and strengthen their capabilities.
  • Represent the needs of the region or shared services groups and influence HR operations upgrades and process improvements.
  • Partner with the Employee Relations COE and leadership to transition employee relations investigations.
  • Lead or co-lead HR projects and perform other duties as assigned.

Benefits

  • Paid Time Off
  • 401(k)
  • Employee Assistance Program
  • Good Sam Roadside Assistance
  • Discounts
  • Paid parental leave, if eligibility requirements are met
  • Tuition reimbursement, if eligibility requirements are met
  • On-the-job training opportunities
  • Comprehensive benefits package for full-time associates, including medical, dental, and vision coverage
  • Part-time associates have access to dental and vision coverage
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