Human Resources Coordinator - Benefits

Collin College•McKinney, TX
•$52,510 - $64,030•Onsite

About The Position

The Human Resources Coordinator assists new and current employees with Benefits enrollment and changes. The role processes and maintains HR and Benefits records, including new-hire enrollment, Benefit changes, deduction calculations, discrepancy-resolution files, retirement documents, Leave documents, and other Benefits-related HR documents. The coordinator communicates with employees about HR and Benefits processes, helps resolve questions and concerns, and scans, indexes, and retrieves documents in the college’s document management system. The position generates and analyzes transaction reports from ERS and HRIS, audits and reconciles records, resolves discrepancies, and works with Payroll to support timely and accurate deductions. It also enters employee data and processes benefit events in ERS, prepares premium billing information for employees on Leave, and supports New Hire Orientations and Summer Enrollment presentations. The role maintains knowledge of retirement programs and applicable Leave, FML, ADA, and ACA requirements; collects and verifies information for reports and files; researches and corrects errors; and manages document archival and disposal. The position is based in an office environment and involves sedentary work with little physical effort.

Requirements

  • Associate degree from an accredited institution and two years of related experience, or an equivalent combination of education, training, and business experience.
  • Two additional years of experience may be substituted to meet the education requirement.
  • Knowledge of internal and external data systems, Collin College organization and HR processes, general office equipment, phone etiquette, HR data and records retention policies, and employee Benefits programs.
  • Intermediate Excel and other Microsoft Office skills; ability to perform basic and intermediate Microsoft Office functions.
  • Interpersonal, customer service, communication, computer, organizational, problem-solving, and time-management skills.
  • Ability to communicate effectively orally and in writing; pay attention to detail and periodically audit data for accuracy; create HR reports; maintain working knowledge of systems and data requirements; review documents for compliance; prepare premium invoices; and plan and implement assigned activities effectively.
  • Ability to meet the position’s sedentary physical demands, including occasional walking and standing and duties involving talking, hearing, seeing, grasping, and repetitive motions.
  • Candidates are subject to a criminal background check because the position is Security Sensitive.

Nice To Haves

  • Bachelor’s degree from an accredited institution.
  • Workday experience.
  • ADA and FML experience.
  • PHR or SHRM certification.

Responsibilities

  • Communicate with current and potential employees regarding HR and Benefits processes, procedures, and systems, and assist with their Benefits questions and concerns.
  • Scan, index, and retrieve documents using the college’s document management system.
  • Generate and compile daily, weekly, and monthly ERS and HRIS transaction reports to analyze, audit, reconcile, and resolve discrepancies.
  • Collaborate with Payroll and share report results to support timely and accurate payroll deductions.
  • Use HRIS, TRS, ERS, and other systems to calculate compensation and benefit deductions; enter employee data and process benefit events in ERS.
  • Develop and implement solutions to improve Benefits processes, resolve discrepancies, and correct HRIS processing errors.
  • Prepare communications and payment or premium information for employees on Leave to support accurate Benefits billing and collection tracking.
  • Present and assist with New Hire Orientations and Summer Enrollment presentations.
  • Maintain retirement-program knowledge to assist with enrollment and fund transfers.
  • Maintain knowledge of Leave, FML, ADA, and ACA laws and related procedures, including the interactive process between employees and management.
  • Collect information and prepare reports and files for internal and external college customers, ensuring documentation is complete and accurate.
  • Review, research, and audit reports and employee information; contact appropriate supervisors, departments, or employees to resolve discrepancies.
  • Manage document archival and disposal.
  • Perform other duties as assigned and comply with college policies, procedures, and Core Values.
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