Human Resources Business System Analyst

St. Johns County

2d•Onsite

About The Position

The Business Systems Analyst plays a key role in supporting the department’s Human Resources Information System (HRIS) operations and digital solutions. This position provides advanced technical expertise, manages complex projects, and ensures the integrity and reliability of our HRIS systems. As the primary technical liaison for the department, this role is responsible for collaboration with section team members as needed to design and improve system configurations, developing and maintaining reporting tools, coordinating testing and documentation, and delivering training to help system users successfully adopt new features and evolving processes. The ideal Business Systems Analyst candidate must possess St. Johns County’s core values of Dedication, Openness, Adaptability, Visionary, Fiscal Responsibility, Integrity, Humility and must work well in a collaborative team environment.

Requirements

Bachelor’s degree in business administration, Information Technology, or a related field.
An equivalent combination of education, experience and training that would likely provide the required knowledge and abilities to thoroughly understand and perform the major duties of the position.
Experience sufficient to thoroughly understand the major duties of the position to serve as a liaison between system stakeholders, interpreted as three or more years of experience with at least one (1) year of IT business systems analysis or similar experience.
Must possess good interpersonal and communication skills to serve others.
Must be able to comprehend, speak and write the English language.
Proficient with Microsoft Office.

Nice To Haves

Knowledge of design, structure, functions, and processes.
Knowledge of information systems and technology principles, practices, techniques, and methods.
Skill in the preparation of clear and precise administrative reports, particularly user tutorials, guides, and other training materials.
Skill in effective organization and time management, ability to multi-task and work independently.
Skill in commitment to maintaining data integrity, security, and compliance.
Skill in excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.
Skill in the analysis of problems and the development and implementation of solutions.
Skill in the preparation of clear and precise administrative reports.

Responsibilities

Independently manage complex projects and initiatives from scoping to deployment.
Serve as the technical point of contact ensuring data integrity, system security and maintenance, system modifications, report writing, document maintenance, system audits and recommendations for process changes.
Lead system updates and upgrades, working with internal teams, departments, and vendors to test changes to ensure systems and processes are working as designed.
Partners with stakeholders to understand business needs and designs suitable system configurations to meet those needs.
Creates and maintains reporting capabilities and responds to information requests in line with department procedures.
Effectively communicate system and process changes across the organization.
Maintains proper change management documentation to meet the company’s standards and audit requirements.
Reviews the effectiveness and performance of system configurations and reports and makes recommendations for improvement.
Designs test plans and participates in system testing.
Provide training and support to end-users, ensuring a smooth transition to new features and continuous optimization of system processes.
Create and maintain end-user and internal training materials and SOP’s.
Maintains a full-time presence on the job.
Performs other duties as assigned.