Human Resources Associate II

Compassion International•Colorado Springs, CO

3d•$22 - $27•Onsite

About The Position

This intermediate associate supports Compassion International through the HR Service Desk and provides functional support to U.S. HR teams in Talent Acquisition, Compensation, HR Information Systems, HR Business Partners, Leadership and Staff Development, Learning Services, Staff Care, Benefits, Wellness, and Leave Management. The role coordinates and facilitates the organization’s orientation program and new-hire setup, handling sensitive and confidential employee information with care. The associate may also coach the work of other associates. This is an onsite position at the Global Ministry Center in Colorado Springs, Colorado. The expected salary range is $22.20–$26.60; employees in certain high-cost U.S. labor locations may qualify for a geographic differential. The role includes faith-based and child-protection commitments: maintaining a personal relationship with Jesus Christ, serving as a consistent witness, upholding Compassion’s ministry in prayer, advocating for children, prioritizing child protection, following the organization’s Statement of Commitment to Child Protection and Code of Conduct, and reporting concerns of child abuse, neglect, or exploitation through internal processes.

Requirements

High school diploma.
Two years of experience working in Human Resources or a similar position or field.
Strong customer service skills.
Ability to handle confidential and sensitive information.
Problem-solving and decision-making skills in ambiguous situations.
Ability to balance multiple projects or streams of work simultaneously.

Responsibilities

Serve as the first point of contact for employees seeking support from the HR Department, answer questions across HR functional areas, and connect employees with the appropriate teams when needed.
Provide general program and project support to HR functional teams, including employment verification, tuition assistance requests, bereavement flower orders, anniversary awards, branded clothing allowances, and employee-record cleanup projects.
Assist with administration and communication of orientation and onboarding, including processing required new-employee paperwork.
Process employee record changes accurately in collaboration with Payroll and payroll cycles.
Accurately enter, process, and file employee data records and paperwork in accordance with applicable laws and regulations.
Provide general administrative support as needed, including scheduling, ordering supplies, answering inquiries by phone, email, and in person, and directing staff to information.
Provide advice or support to other assistants and offices as needed.
Maintain a personal relationship with Jesus Christ, demonstrate a courteous, Christ-like attitude, and faithfully uphold Compassion’s ministry in prayer.
Advocate for children and prioritize child protection in decisions and activities; follow child-protection behavioral expectations, report concerns through internal processes, and support incident responses as appropriate.
May coach the work of other associates.