Associate, Human Resources

Jupiter Power•Houston, TX

4d•Hybrid

About The Position

Jupiter Power is seeking an Associate, Human Resources to join its Human Resources team. This hands-on role focuses primarily on payroll processing and administration of employee benefits and the 401(k) plan, while also providing day-to-day HR operations support across the employee lifecycle. The Associate serves as a resource for employee questions, maintains accurate records, and works with HR, Finance, and external providers to deliver timely and reliable service. The ideal candidate has strong attention to detail, sound judgment, experience with HR technology, and the ability to learn new platforms and support system improvements in a fast-paced, growing organization. This is a hybrid role based out of the Houston, Texas office. The current company return-to-office policy requires a minimum of three days per week in the office.

Requirements

Hands-on experience processing payroll and administering employee benefits and 401(k) plans, including managing deductions, reconciling records, and coordinating with external providers.
Bachelor's degree in Human Resources, Business Administration, or a related field.
Excellent verbal and written communication skills.
Strong interpersonal and customer service skills, including the ability to explain payroll and benefits information clearly and respond professionally to employee questions.
Excellent organizational skills and attention to detail.
Excellent time management skills and a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Ability to prioritize competing tasks, meet recurring payroll and benefits deadlines, and recognize when to seek guidance.
Ability to act with integrity, professionalism, and confidentiality.
Working knowledge of employment laws and payroll, benefits, and retirement plan compliance requirements relevant to day-to-day administration.
Ability to manage routine HR matters with sound judgment, protect sensitive employee information, and escalate complex issues appropriately.
Experience using HRIS, payroll, benefits, and reporting systems; comfort learning new technology and supporting system implementation through data validation, testing, process documentation, and user support.
Proficiency with Microsoft Office Suite.

Nice To Haves

Two to four years of progressive human resources experience, with a strong focus on hands-on payroll processing, benefits administration, and retirement plan support.
Experience supporting payroll and HR operations for a multi-state workforce.
Prior experience with Rippling or Teamtailor.

Responsibilities

Process payroll from preparation through submission, reviewing employee changes, time records, earnings, deductions, and payroll reports for accurate and timely pay.
Partner with Finance and payroll providers to reconcile payroll, resolve discrepancies, maintain supporting records, and support payroll tax reporting and year-end processes.
Administer employee benefits, including new-hire enrollments, qualifying life event changes, terminations, and open enrollment; coordinate with brokers and carriers on coverage issues and reconcile benefit invoices and payroll deductions.
Administer day-to-day 401(k) processes, including eligibility tracking, enrollment support, contribution changes, and reconciliation of employee deferrals and employer contributions; coordinate contribution submissions and support audits, compliance testing, and annual reporting.
Respond to employee questions about payroll, benefits, and the 401(k) plan, explaining processes and plan information and coordinating complex matters with providers or HR leadership.
Provide general HR support on policy questions, routine employee relations matters, performance management processes, and employee programs, escalating sensitive or complex issues to HR leadership.
Support compliance with federal, state, and local employment, payroll, and benefits requirements by following procedures, maintaining documentation, and coordinating with HR leadership and external providers.
Maintain accurate employee, payroll, and benefits records and support compliance activities, including personnel files, I-9 processes, policy acknowledgments, training records, and audit readiness.
Support onboarding, offboarding, and leave administration, including background checks, employment eligibility verification, orientation, and timely employee status, pay, and benefit coverage updates.
Support implementation and improvement of HR, payroll, and benefits systems through data preparation and validation, workflow setup, testing, documentation, and employee training.
Learn new systems and features, troubleshoot routine issues, prepare HR reports, and identify opportunities to improve data accuracy, efficiency, and the employee experience.
Perform other duties as assigned.