Human Resources Assistant (Bilingual-Spanish)

Goodwill Industries Of Southeastern Louisiana•New Orleans, LA

About The Position

The Human Resources Assistant provides administrative and operational support to the Human Resources Department by assisting with onboarding, employee records management, benefits administration, and employee engagement initiatives. This position serves as a key point of contact for employees and visitors, helping ensure efficient HR processes while maintaining confidentiality and compliance with company policies and employment regulations. This role offers an excellent opportunity for an individual seeking to grow their career within Human Resources and gain exposure to multiple HR disciplines. This position requires fluency in both English and Spanish to effectively communicate with applicants, employees, and visitors.

Requirements

High School Diploma or equivalent required
Bilingual (English/Spanish) required. Candidates must be able to read, write, and communicate effectively in both languages.
One to two years of experience in Human Resources, office administration, or a related field.
Highly motivated, self-directed individual with exceptional attention to detail.
Excellent written, verbal, and interpersonal communication skills.
Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
Ability to work independently and collaboratively in a fast-paced environment.
Ability to maintain confidentiality and handle sensitive information with discretion.

Nice To Haves

Associate's or Bachelor's degree in Human Resources, Business Administration, or a related field preferred.

Responsibilities

Support the new hire onboarding process by communicating with new hires and ensuring the timely completion of required employment documents.
Assist with facilitating employee orientation sessions, as needed, to introduce company policies, benefits, and workplace expectations.
Create and maintain accurate employee files within the Human Resources Information System (HRIS).
Participate in HR projects, including process improvements, development of training materials, and employee engagement activities.
Maintain and update employee records to ensure compliance with company policies and applicable employment laws.
Perform other duties and responsibilities as assigned.
Assist the File Room Clerk in maintaining and organizing electronic employee records.
Ensure employee documentation remains current, complete, and compliant with company policies and legal requirements.
Support periodic audits, file purges, and retention activities while maintaining confidentiality and data integrity.
Provide switchboard coverage by answering and directing incoming calls in a professional and courteous manner.
Greet and assist visitors, applicants, and employees at the front desk in both English and Spanish while providing exceptional customer service and support.
Maintain the Human Resources Department calendar and schedule departmental activities.
Assist in coordinating meetings, training sessions, employee events, and team-building activities.
Update employee information within HR systems as needed.
Handle confidential information with professionalism, discretion, and sound judgment.
Assist with benefits enrollments, changes, and general benefits administration.
Support employee engagement, recognition, and retention initiatives.