Human Resources Analyst

Intercity Transit•Intercity Transit (AdOps) - Olympia, WA

About The Position

Intercity Transit is seeking a skilled HR professional with expertise in workers’ compensation claim management. The Human Resources Analyst handles complex FMLA and PFML cases, reasonable accommodation cases, and work-related injury claims, requiring sensitivity and care. The role supports employees and managers with leave needs and return-to-work programs while contributing to the agency’s human resources policies, procedures, and services. Intercity Transit provides fixed-route transit, ADA paratransit, and vanpool services in Olympia, Washington, and neighboring communities. Its mission is to provide and promote transportation choices that support an accessible, sustainable, livable, healthy, and prosperous community. The position also supports recruitment and selection, onboarding, employee benefits, records and audits, training, and HR process improvements. The successful candidate will communicate with employees, managers, L&I claims managers, and medical providers, and provide consultation and updates to management.

Requirements

Bachelor’s degree in business administration or a related field and three years of professional human resources experience, or an equivalent combination of education and experience sufficient to perform the essential duties.
Submit to a criminal background check, with results meeting the hiring criteria.
Knowledge of public-sector human resources principles and practices.
Knowledge of union contracts and labor-agreement administration practices.
Knowledge of labor laws and employee and labor relations principles and practices.
Knowledge of team-development methods and team-based work methods.
Knowledge of risk-management principles and practices.
Knowledge of applicable federal, state, and local laws, rules, and regulations.
Knowledge of conflict-resolution techniques, budgeting principles and practices, and mathematical concepts.
Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, and government regulations.
Computer software and database skills.
Skill in facilitating meetings and training sessions, handling sensitive employee issues, conducting thorough and impartial employment investigations, and managing projects.
Skill in interpreting labor agreements, drafting policies and procedures, maintaining records, and preparing reports and business correspondence.
Ability to define problems, collect data, establish facts, draw valid conclusions, and make sound decisions under pressure.
Strong communication, collaboration, and interpersonal skills.
Strong HR knowledge and/or experience working with FMLA cases, reasonable accommodation cases, and workers’ compensation claims.
Ability to clearly communicate information to internal customers, L&I claims managers, and medical professionals.
Experience administering a Stay at Work program.
Experience working with employees and managers on leave needs, including FMLA, PFMLA, LOA, and Shared Leave.
Ability to work cooperatively with others as a team member.

Responsibilities

Partner in administering the agency’s protected leave programs.
Coordinate light duty and early return-to-work programs with employees.
Help administer the Stay at Work program and ensure appropriate reimbursements.
Develop partnerships and collaborate with employees, supervisors, and HR on employee leave issues.
Communicate with employees, managers, L&I claims managers, and medical providers about claims status, light duty, and return to regular work duty.
Review, evaluate, and process workers’ compensation claims.
Verify reports and records for accuracy and completeness and maintain accurate files.
Participate in developing, implementing, and administering HR policies, procedures, and projects.
Provide regular updates and consultation to management.
Assist employees with benefit programs, including enrollments and changes, as needed.
Maintain records and assist with audits to ensure proper maintenance of personnel records and confidential medical and testing reports.
Develop systems and tools to streamline processes.
Assist with maintaining and administering department training programs.
Initiate Personnel Action Forms for terminations, resignations, promotions, retirements, and other employee actions.
Manage recruitment and selection processes.
Perform reference and background checks.
Prepare and issue job offers and conduct new-hire onboarding.

Benefits

Competitive salary of $93,558.40–$126,276.80 annually, with annual general wage/cost-of-living adjustments and step increases, subject to the stated conditions.
Longevity pay increases after 5, 10, 15, and 20 years of employment; maximum annual salary of $133,848 after 20 years.
Medical, dental, and vision benefits.
$150 per month Family & Wellness Allowance.
Retirement contributions to the Washington State Public Employees’ Retirement System (PERS).
Vacation, sick leave, observed floating holiday leave, and bereavement leave.
Deferred compensation options with an 8.5% employer match.
Employee Assistance Program.
Teleworking and flexible schedule options.
Educational benefits.
Alternate transportation incentives for employees who commute by transit, cycling, carpooling, or walking.
Work/life balance.