Human Resources Analyst

Gavilan College•Gilroy Campus, CA

About The Position

Under general direction of the supervising administrator, the Human Resources Analyst performs advanced paraprofessional administrative, technical, and analytical work supporting the District’s human resources functions. These include recruitment and selection, classification, workers’ compensation, leave and absence administration, health and welfare benefits, information management, state and local reporting, diversity, equity and inclusion initiatives, and related work. The position is a strategic partner to the campus community and supports a positive employee and applicant experience through equitable hiring, professional learning, and responsive customer service. The role provides lead support for recruitment and selection and may serve as the Equal Employment Opportunity (EEO) Officer for recruitment processes. It trains and advises hiring managers and screening committees, supports committee deliberations, monitors compliance, and promotes fair, transparent, and welcoming practices. The position also leads professional learning initiatives by designing, coordinating, presenting, and evaluating development opportunities. Working closely with the Human Resources Technician, the Analyst helps ensure recruitments are efficient, accurate, and compliant with District policies, collective bargaining agreements, and applicable laws. The position additionally supports a broad range of complex HR programs and systems, including compensation and salary schedules, employee and labor relations, benefits, workers’ compensation, leave administration, accommodations, HRIS and payroll functions, and reporting. The Analyst researches and analyzes issues, interprets laws and policies, prepares reports and recommendations, advises employees and administrators, coordinates processes and meetings, and handles confidential information. The work is performed indoors in a typical office environment.

Requirements

Bachelor’s degree from an accredited college or university with major coursework in human resources, public administration, business administration, or a related field, or equivalent education and experience.
At least 3 years of increasingly responsible human resources experience.
Demonstrated knowledge of human resources practices and operations.
Knowledge of applicable California Education Code provisions and other local, state, and federal laws.
Knowledge of research principles and procedures, problem solving, and research techniques.
Knowledge of conflict resolution and mediation skills.
Knowledge of general computer operations, platforms, business applications, and database management.
Knowledge of modern office practices, procedures, equipment, organization, and records maintenance.
Knowledge of personal computer operations, including word processing, spreadsheets, and databases.
Knowledge of English grammar, spelling, punctuation, and composition.
Knowledge of proper handling and protection of employer-employee relations, collective bargaining, and other sensitive information.
Knowledge of human resources functions, systems project management principles, practices, and terminology.
Knowledge of research and analysis applying business and statistics, and reporting techniques.
Understanding of collective bargaining contracts.
Ability to plan, coordinate, and administer complex administrative systems and processes with minimal guidance and supervision.
Ability to analyze system operations and recommend improvements to operations, systems, procedures, policies, and methods.
Ability to analyze situations and data, draw logical conclusions, and recommend appropriate actions.
Records maintenance skills and ability to maintain accurate, detailed records and files.
Strong interpersonal and communication skills for working with diverse individuals and constituencies.
Ability to compose correspondence, memoranda, and reports.
Ability to use basic computer software, including spreadsheet and word-processing applications.
Ability to interpret and follow policies, procedures, and regulations and explain human resources programs.
Ability to establish and maintain effective working relationships with employees and external customers at all levels.
Ability to set priorities and meet deadlines despite frequent interruptions.
Ability to maintain confidentiality regarding employer-employee relations, collective bargaining, and other sensitive information.
Sensitivity to and understanding of the diverse academic, socioeconomic, cultural, ethnic, and disability backgrounds of community colleges and students.
Must possess a valid California driver’s license and have a satisfactory driving record.
Specified positions within this class may require certification of bilingual skills.
All degrees and credits used to meet minimum requirements must be from accredited institutions; foreign degrees must have a third-party credential evaluation attached to the application.

Nice To Haves

Experience administering or supporting Equal Employment Opportunity programs.
Experience coordinating employee training or professional development.
Experience facilitating recruitment and selection processes.
Experience interpreting employment laws and regulations.
Experience in a California Community College or other public-sector environment.
Experience with Ellucian Banner HR/Payroll or a comparable Human Resources Information System (HRIS).
Knowledge of California employment laws, Title 5 regulations, and California Community College hiring practices.

Responsibilities

Perform complex duties supporting human resources programs, including recruitment and selection, employee and labor relations, equal employment opportunity, HR information systems, workers’ compensation, classification and compensation, and employee benefits.
Conduct research, specialized analyses, and studies related to HR information systems and complex system processes.
Develop specifications for HR information system upgrades and modifications; maintain system tables and tracking databases.
Provide technical expertise on HR system processes and work with consultants and service providers to resolve issues.
Implement salary and compensation programs; maintain salary schedules and related rules and processes, including off-schedule and retroactive processes.
Determine employee salary placement, and prepare written reports and recommendations.
Research and respond to employee relations issues; prepare materials for collective bargaining; review contract requirements and handle sensitive bargaining, payroll, and personnel information.
Provide HR information and technical advice to employees, applicants, administrators, agencies, and the public, including explaining policies, procedures, laws, and labor agreements.
Operate computers and business software; input, edit, verify, and extract database information; assist with District web pages.
Identify operational and policy issues, coordinate their resolution, and recommend changes to procedures and systems.
Represent the department in meetings, liaise with District groups and the public, coordinate meetings and interviews, and present orientations, workshops, and other presentations.
Interpret and apply District policies, procedures, regulations, collective bargaining agreements, and applicable local, state, and federal laws.
Monitor employer-employee relations processes and timelines; as assigned, investigate or gather information on grievances, unfair labor practice charges, and discrimination claims, and assist with conflict resolution.
Facilitate disciplinary processes and monitor related timelines and procedures.
Administer health and welfare benefits, review and recommend benefit contracts and consultants, explain benefit policies, prepare materials, and conduct open enrollment.
Oversee and monitor Affordable Care Act processes and compliance, and compile reports.
Submit and audit employee retirement enrollment changes and assist employees with health and welfare plan concerns.
Coordinate workers’ compensation administration and return-to-work programs, process claims, and administer procedures for reportable injuries.
Administer employee leave programs, monitor FMLA and CFRA leaves, coordinate with payroll, and maintain eligibility and compliance records.
Process short- and long-term disability claims, return-to-work and modified-work programs, and reasonable accommodation requests.
Assist with ADA and FEHA interactive processes and coordinate accommodations with vendors, employees, and management.
Update and audit payroll and HRIS information, ensure proper interfaces with benefits and payroll, and generate reports.
Provide lead support throughout recruitment and selection, including support for difficult-to-fill and high-level positions; ensure EEO compliance and assess adverse impact.
Coordinate faculty and staff diversity programs and regulations, train representatives, and advise selection committees on their roles and responsibilities.
Train others, organize work, perform quality assurance reviews, and perform other related duties as assigned.