Human Resources Analyst I,II

City of Clearwater•Clearwater, FL

About The Position

Under limited direction, the Human Resources Analyst II performs highly skilled and professional work for the classification, compensation, equal employment opportunity, recruitment and selection, workforce planning, employee development, performance appraisal, occupational analysis, labor relations, benefits, employee relations, FMLA administration, and other personnel programs within the Human Resources Department. The City of Clearwater is an equal opportunity employer. Applicants must be legally authorized to work in the United States without the need for current or future visa sponsorship. City of Clearwater will not sponsor employment visas (e.g., H-1B, or any other work authorization status).

Requirements

Bachelor's Degree in Human Resources, Business or Public Administration, Industrial Psychology, or related field, and one (1) year of progressively responsible experience in Human Resources Administration (for HR Analyst I); OR, an Associate’s of Arts Degree or attainment of a recognized professional designation certification in Human Resources Management (i.e. SHRM) requiring course completion and a competency examination process, and five (5) years of progressively responsible experience in the field of Human Resources Management (for HR Analyst I); OR an equivalent combination of education, training, and experience may be considered.
Bachelor's Degree in Human Resources Administration, Business or Public Administration, Psychology, Education, or other job-related field and three (3) years of professional level experience in human resources administration (for HR Analyst II); OR an equivalent combination of education, training, and experience may be considered.
A valid State driver's license is required.
PHR/SPHR or a similarly recognized certification in Human Resource Management is required (for HR Analyst II).
Knowledge of office practices, procedures, and equipment.
Knowledge of personnel administration.
Knowledge of City payroll, benefits, insurance, and budget.
Knowledge of Diversity programs; EEO, ADA, and other programs.
Knowledge of City and departmental policies.
Knowledge of automated record keeping systems.
Knowledge of organizational charts, job descriptions, and salary records.
Knowledge of general document management and handling.
Knowledge of customer service and interacting with personnel.
Knowledge of general office policies and procedures; computers and general office equipment.
Skill in performing general office and clerical work.
Skill in using correct grammar and spelling.
Skill in interpreting and applying policies and procedures correctly.
Skill in handling detailed paperwork and computations.
Skill in handling confidential or sensitive personnel files.
Skill in preparing comprehensive analytical reports.
Skill in completing tasks given both orally and in writing.
Skill in deescalating situations and general employee disputes.
Skill in establishing and maintaining strong office relationships.
Skill in operating a computer and related software.

Responsibilities

Develops and creates various presentations to ensure all policies and procedures of the City are clearly communicated to employees; creates and administers standard operating procedures (SOPs).
Analyzes, researches, and makes recommendations to improve human resources policies, procedures, and programs to include preparation of human resources program related studies and reports; audits and maintains employee databases and organizes files.
Collects performance management data and develops complex reporting and analysis through generated reports from various databases using queries and reporting tools to produce meaningful metrics.
Performs projects ensuring organization and completion; develops strong relations with and consistently communicates with other city departments and outside vendors.
Performs various other administrative tasks including budget development, special projects, departmental policy changes and updates, payroll administration, and other department initiatives.
Administers training and ensures co-workers understand the policies and procedures; supports other areas of the human resources department when needed.
Conducts, leads, and handles all benefits administration; provides direction and information on status changes, pay increases, terminations, retirements, open enrollment, FMLA, promotions, and other personnel statuses; assists with recruitment and retention, fosters health and productivity, and works to reduce health care costs through prevention.
Provides extensive administration for the FMLA; explains and interprets FMLA to employees, determines eligibility, delivers notices, and works with provider’s offices to obtain completed paperwork; maintains confidentiality.
Creates, plans, and coordinates employee wellness plans and programs; improves morale, assists with recruitment and retention, fosters health and productivity, and works to reduce health care costs through prevention.
Communicates information, technical assistance, or training to supervisors, managers, and employees on topics centered on benefits, leave, ADA, and other related areas.
Works with individuals to determine reasonable accommodations needed for professional and/or personal success; connects individuals to and/or provides resources and services.
Participates in the reconciliation process for monthly benefit billings.
Works closely with supervisors of departments to identify, address, and resolve employee performance and behavior issues; writes and reviews development plans, discipline notices, and termination documents; assists with the discipline process and coordinates mandated Employee Assistance Program (EAP); coordinates meetings and mediates situations involving employee relations.
Coordinates and facilitates random drug and alcohol testing; updates testing logs, uses random generator to select employees, schedules testing, and coordinates with testing facility; works with supervisor on discipline processes.
Conducts, oversees, and participates in various investigations regarding Human Resources violations; researches workplace conduct and workplace violence situations; monitors compliance with policies and procedures; researches and responds to Florida Department of Economic Opportunity (DEO) Reemployment Claims.
Provides support in the investigation of complaints of discrimination; determines the validity of complaints, identifies all critical components of complaint, and prepares comprehensive reports.
Assists and supports in developing, reviewing, and monitoring EEO policies and procedures; makes recommendations and determinations.
Communicates information, technical assistance, or training to supervisors, managers, and employees on topics centered on employee relations, Equal Employment Opportunity (EEO), and other related areas.
Performs other duties as assigned.