Human Resources Analyst II - Trainer

Baltimore County•Towson, MD

5d•Hybrid

About The Position

This position serves as the lead trainer for Employee Development and Training within the Office of Human Resources. It involves designing, developing, coordinating, facilitating, and evaluating employee training and professional development programs to support Baltimore County’s goals and workforce excellence. The role delivers various types of courses (instructor-led, virtual, hybrid, eLearning) and collaborates with departments to identify training needs and create effective learning solutions. The Trainer acts as a learning consultant, instructional designer, facilitator, and subject matter expert to foster employee growth, enhance organizational performance, and promote a culture of continuous learning. Additionally, this position provides backup support for the Learning Management System (LMS) Administrator, Educational Assistance, Supervisory, Management, and Confidential (SMC) employee reimbursements, and New Employee Orientation.

Requirements

Graduation from an accredited college or university with a bachelor's degree, preferably in human resources administration, business or public administration, education, or psychology.
At least two years' professional experience in human resources administration.
Experience in human resources administration may be substituted on a year-for-year basis up to a maximum of four years for the required education.
Education beyond a bachelor's degree in human resources administration, business or public administration, education, psychology, or law may be substituted on a year-for-year basis up to a maximum of two years for the required experience.
Knowledge of Adult learning theory
Knowledge of Instructional design principles
Knowledge of Classroom facilitation techniques
Knowledge of Learning Management Systems (LMS)
Knowledge of Organizational development concepts
Knowledge of Project management
Knowledge of Microsoft Office Suite
Knowledge of Virtual learning platforms (Microsoft Teams, Zoom, Webex)
Knowledge of eLearning authoring software (e.g., Articulate Storyline, Rise 360)
Skill in Public speaking and presentation
Skill in Curriculum development
Skill in Facilitating small and large groups
Skill in Writing instructional materials
Skill in Managing multiple projects
Skill in Data analysis and report preparation
Skill in Building collaborative relationship
Ability to Present information clearly and confidently.
Ability to Engage learners with diverse backgrounds and experience levels.
Ability to Assess training needs and recommend effective solutions.
Ability to Manage competing priorities and deadlines.
Ability to Learn new technologies quickly.
Ability to Work independently and collaboratively.
Ability to Evaluate program effectiveness.
Ability to Communicate effectively both orally and in writing.
Applicants are required to submit proof of licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position.
Diplomas or transcripts must show the applicant's major field of study.
Copies and unofficial transcripts are acceptable.
Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered.
Proof of licenses, certifications, and/or education must be submitted with each application.
Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. ( www.WES.org )
Applicants selected for an appointment to a position in Baltimore County must successfully complete a physical examination and drug screen and an employment background investigation, including but not limited to a criminal background, education, and fingerprint check.

Responsibilities

Provides designing, developing, coordinating, facilitating, and evaluating employee training and professional development programs that support Baltimore County’s goals and workforce excellence.
Delivers instructor-led, virtual, hybrid, and eLearning courses while collaborating with departments to assess training needs and develop effective learning solutions.
Serves as a learning consultant, instructional designer, facilitator, and subject matter expert to promote employee growth, improve organizational performance, and support a culture of continuous learning.
Serves as a backup to the Learning Administrator of the Learning Management System (LMS), Educational Assistance, Supervisory, Management, and Confidential (SMC) employee reimbursements, and New Employee Orientation.
Facilitate instructor-led classroom, virtual, and hybrid training programs.
Deliver technical, professional, leadership, customer service, and compliance training.
Facilitate workshops, seminars, webinars, and orientation programs.
Adapt instructional methods to meet diverse learning styles.
Maintain a positive and engaging learning environment.
Design and develop training curricula and instructional materials.
Create participant guides, facilitator manuals, presentations, job aids, and reference materials.
Develop eLearning courses using instructional design software.
Review and update training materials to ensure accuracy and relevance.
Coordinate training registrations and enrollments.
Assist employees with LMS navigation and course enrollment.
Research emerging trends in learning and development.
Recommend new technologies and instructional methods.
Provide Backup support for the Educational Assistance Program, SMC Reimbursement Program, NEO– New Employee Orientation and Service Awards Ceremony.