Human Resources Administrator

Zen Educate•Los Angeles, CA

6d•Hybrid

About The Position

The Human Resources Administrator is a hands-on member of Zen Educate’s Educator HR team, serving as an operational bridge among educators, HR, and Finance. The role focuses on pay-related administration, including accurate timesheet review, paid sick leave processing, and responsive support for educators’ pay questions and concerns. It also supports broader HR administration and compliance, including unemployment claims, wage garnishments, employment verifications, HR inbox management, recordkeeping, and system workflows. The administrator will help assess and improve processes as the company scales, and collaborate with Account Management, Operations, and Finance on billing details and operational handoffs. Zen Educate is a technology company that matches schools with temporary educator staff. Its mission is to improve education recruitment by helping schools reduce costs while educators earn more. The company describes itself as a high-growth tech startup committed to learning and development, providing feedback, coaching, and support for employees’ professional growth. This is a full-time, permanent hybrid position based in Culver City, California. The employee works in the office three times a week, generally from 9 a.m. to 6 p.m. Pacific Time. The role reports to the Head of Educator HR. The position is part of a local, collaborative office team and works virtually with HR colleagues in other cities.

Requirements

Experience in an administrative, payroll support, or HR operations role.
Comfort working with numerical data, spreadsheets, timesheets, and structured database management.
Strong organizational skills and demonstrated ability to manage high-volume administrative queues and compliance workflows accurately.
Professional written and verbal communication skills for cross-functional collaboration.
Proactive, self-starting approach and ability to work effectively in a fast-paced technology environment.
Passion for supporting the education system and maintaining high operational standards.

Responsibilities

Serve as the primary HR administrative contact between educators and Finance for timesheet questions, approval reviews, and pay-related inquiries.
Process educator paid sick leave requests end to end, verify eligibility, maintain compliance with state and local regulations, and coordinate with payroll.
Investigate educator pay discrepancies and communicate clearly to support accurate, timely resolutions.
Manage unemployment claims, wage garnishments, and employment verifications accurately.
Monitor and manage the primary HR inbox and queue systems, prioritize inquiries, track administrative tasks, and ensure timely resolution.
Maintain accurate HR database records and contribute to improving administrative procedures and scalable HR and Finance workflows.
Collaborate with Account Management and Operations on invoicing details, billing updates, and operational handoffs.