Human Resources Administrator

Refresco Careers•Concord Twp, PA

About The Position

The Human Resources Administrator supports the day-to-day operations of the Human Resources function and reports to the local Human Resource Business Partner (HRBP). The role provides HR and administrative support to the HRBP, department management, and employees, supervisors, and managers throughout the organization. It requires discretion, sound judgment, confidentiality, collaboration, and the ability to work in a high-volume, fast-paced environment. The HR Administrator supports hourly recruitment, payroll and timekeeping, benefits and leave administration, employee relations, onboarding, records management, training, audits, plant events, and employee engagement. The position serves as an initial contact for HR inquiries, maintains HR data and communications, and helps ensure records and processes meet company standards and applicable state or provincial requirements. This is an administrative role involving prolonged sitting and sustained attention to detail. The work environment is fast-paced and includes pronounced pressure related to deadlines, project management, and accuracy. Travel is not required. The posted pay range is $28–$31 per hour, with eligibility for performance-based bonuses based on company objectives.

Requirements

  • Associate degree in Human Resources, Business, or a related field from an accredited institution, or equivalent experience in lieu of education.
  • At least 1 year of HR experience in a manufacturing or distribution environment.
  • At least 1 year of proven experience interacting with customers.
  • Solid background in HR administration.
  • Proficiency in Microsoft Word, Excel, Outlook, PowerPoint, and HRIS.
  • Strong organizational and communication skills, attention to detail, and ability to multitask in a high-volume, fast-paced environment.
  • Demonstrated professional success in payroll administration, recruitment, and employee relations.
  • Ability to communicate effectively and interact with all levels of management.
  • Ability to manage multiple assignments and coordinate activities to meet deadlines.
  • Ability to interpret company policies and procedures for management and hourly employees.
  • Ability to handle confidential matters discreetly and exercise sound judgment.
  • Ability to remain focused under pressure and meet demands involving deadlines, project management, and accuracy.

Nice To Haves

  • Bachelor's degree in a related discipline.
  • Recognized HR certification(s).

Responsibilities

  • Assist the HRBP with hourly recruitment processes and employment strategies.
  • Interpret, assist with, and advise employees and managers on leave management, benefits administration, HR procedures, and policies within established guidelines.
  • Establish, organize, and maintain accurate and confidential department records in accordance with company standards and state or provincial requirements.
  • Complete and verify Form I-9 documentation and maintain related records.
  • Protect confidential Human Resources information and maintain employee confidence.
  • Assist with new-hire orientation and paperwork.
  • Perform general clerical duties and filing and data-entry tasks in support of Human Resources and plant activities.
  • Receive and screen telephone calls, mail, and electronic communications for the HR Department.
  • Assist with coordinating facility events and meetings; prioritize matters and facilitate communication using independent judgment.
  • Maintain and update communications, including information in the electronic system.
  • Process onboarding and termination documents and IT requirements for hourly employees.
  • Assist with exit interviews for hourly employees.
  • Attend daily plant operations meetings.
  • Enter daily hourly employee timecard, time-off request, and schedule data.
  • Assist with employee engagement programs and events.
  • Serve as an initial point of contact for employee HR inquiries, managing or escalating issues as appropriate.
  • Maintain and track HR data and metrics.

Benefits

  • Medical, dental, and vision insurance
  • Health Savings Accounts and Flexible Spending Accounts
  • Life and AD&D insurance
  • Critical illness, hospital indemnity, and accident insurance
  • Short-term and long-term disability insurance
  • Pet insurance
  • Legal benefits
  • 401(k) savings plan with company match
  • 12 paid holidays
  • Vacation days and paid sick time off
  • Well-being benefit
  • Discount and total reward programs
  • Eligibility for performance-based bonuses based on company objectives
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