Human Resources Administrator
About The Position
This position provides administrative support to the Human Resources team, assisting with daily operations and departmental projects. The Human Resources Administrator serves as a backup to the Recruiter, supporting recruiting and onboarding, and works with HR Generalists on education, benefits, and payroll initiatives. The role helps maintain accurate employee records, support efficient internal processes, and respond to employees’ and managers’ general HR needs. The position also supports annual HR projects, employee meetings, training and development programs, audits, and the implementation of HR initiatives. It maintains physical and electronic filing systems for CUAnswers, Xtend, and eDOC; provides basic support for HR platforms; and follows procedures for records retention, leaves of absence, unemployment claims, and workers’ compensation. CUAnswers operates in a professional office building setting. Some duties are office-based, while travel may be required to client sites and other locations. The company states that it is committed to working with employees to reasonably accommodate the physical aspects of the position.
Requirements
- High school graduate, GED, or equivalent work experience; equivalent experience is 1–2 years of prior office experience in Human Resources, business administration, or general office work.
- Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
- Excellent organizational skills.
- Ability to handle multiple priorities effectively and meet deadlines.
- Excellent verbal and written communication skills, including the ability to compose correspondence or other materials as directed.
- Ability to take initiative and work independently.
- Ability to work with external clients and internal staff.
- Excellent attention to detail and accuracy.
- Ability to use discretion when handling sensitive or confidential data.
- Ability to work effectively with other CUAnswers teams.
- Ability to operate a telephone, photocopier, fax machine, and PC workstation.
- Regular and predictable attendance.
- Ability to embrace and adhere to the company mission and the seven cooperative principles of a cooperative.
- Ability to travel by automobile or plane to multiple locations throughout the United States, including client sites and other buildings; travel frequency may vary from multiple times per day to annually.
- Valid driver’s license with an insurable driving record.
Nice To Haves
- Four-year degree in a business-related field, specifically Human Resources.
- Experience with a Human Resources Information System (HRIS), payroll platforms, and applicant tracking systems.
Responsibilities
- Perform administrative duties supporting HR operations, including managing mail, entering background-check information, filing, setting up new employee records, updating report data, and organizing payroll-related documents.
- Maintain accurate and current employee records across HR systems and databases.
- Track and maintain documentation for annual HR projects, including EAP usage, 90-day reviews, leaves of absence, handbook acknowledgements, attendance, bonuses, and pay increases.
- Coordinate logistics for company-wide employee meetings with the VP of HR, including scheduling, communications, and event setup.
- Help prepare employee-meeting presentations by compiling content from contributors in collaboration with the VP of HR.
- Support new-hire onboarding and back up the Recruiter for orientation sessions and related processes.
- Follow established procedures for records retention, leaves of absence, unemployment claims, and workers’ compensation, supporting the HR Generalist as needed.
- Assist with coordination and scheduling of employee development and training programs.
- Maintain organized physical and electronic HR filing systems for CUAnswers, Xtend, and eDOC.
- Receive and distribute incoming HR-related mail and paperwork to appropriate team members.
- Collect and organize documents for internal and external audits.
- Provide basic system support for payroll, benefits enrollment, the intranet site, and organizational charts.
- Respond to employee questions about HR processes, benefits, employee education scheduling tools, and general inquiries by directing employees to appropriate resources or team members.
- Support HR program and initiative implementation through planning, communication, and administrative follow-through at the direction of the VP of HR.
- Perform additional duties as assigned to support organizational goals and evolving business needs.
- Carry out duties outlined in the Team Roles and Responsibilities section of the CUAnswers Business and Continuity Recovery Plan.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
