Human Resources Administrative Assistant
About The Position
The Human Resources Administrative Assistant provides administrative support to the Human Resources office, with a key role in compliance and record keeping. Reporting directly to the Chief People Officer, the assistant supports HR team members with administrative and project needs. The role maintains employee personnel files and other records; participates in new employee orientation and the workers’ compensation claims process; coordinates meetings and documentation compliance for audits; submits human resources information and reports for newsletters; oversees the HR mailbox and main phone line; and coordinates tenure awards. The position is based in Westfield, Massachusetts, pays $22.50–$24.50 per hour, and is scheduled for 40 hours per week, Monday through Friday, 8:00 a.m.–4:00 p.m. Evening flexibility is required to attend job fairs as needed. The assistant works under direct supervision within a prescribed area and escalates other matters appropriately.
Requirements
- At least two years of related experience in an office environment.
- Regularly interact with members and the public by phone and in a program setting.
- Develop positive working relationships with internal and external stakeholders.
- Work under direct supervision within a prescribed area and escalate other matters appropriately.
- Skill using phone systems, email, and Office 365 applications, including Word, Excel, SharePoint, and Teams.
- Willingness to learn a Human Resources Information System (HRIS).
- Ability to communicate effectively and professionally, verbally and in writing, in a business setting.
Nice To Haves
- High school diploma, GED, associate degree, or certificate in General Studies; a Certified Administrative Professional (CAP), Certified Professional Secretary (CPS), or other administrative certification is preferred.
- Fluency in Spanish.
Responsibilities
- Provide administrative support to the Human Resources office and HR team members, including administrative and project support.
- Maintain employee personnel files and other records.
- Participate in new employee orientation.
- Participate in the workers’ compensation claims process.
- Coordinate meetings and documentation compliance for audits.
- Submit human resources information and reports for newsletters.
- Oversee the HR mailbox and main phone line.
- Oversee and coordinate tenure awards.
- Interact regularly with members and the public by phone and in program settings.
- Develop positive working relationships with internal and external stakeholders.
- Escalate matters appropriately when they fall outside the prescribed area of work.
- Attend job fairs in the evening as required.
Benefits
- Health, dental, and vision insurance plans for eligible full-time staff.
- Dependent care flexible spending account.
- Flexible spending account and health savings account.
- Pet-plan discount program through Fetch.
- Company-paid long-term disability insurance.
- Company-paid short-term disability insurance for New York and Oklahoma employees only.
- Company-paid life and AD&D insurance.
- Employer-matched 403(b) contributions starting on the first day of employment.
- Tuition reimbursement eligibility.
- Generous paid time off.
- 11 paid holidays per year.
- Training and professional development resources through an online learning platform.
- Referral incentive bonus for successfully hired candidates.
- Employee Assistance Program providing confidential assistance for life challenges.
- Work-life balance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
