Human Resource Technician 2 (PCN 10-2252 +2)

State of Alaska•Juneau, AK

18h•Hybrid

About The Position

The Department of Natural Resources, Support Services Division, is recruiting for multiple Human Resource Technician 2s in Juneau. This position is open to Alaska Residents only. In this role, you will serve as a core payroll technician on the DNR Payroll Team, responsible for the accurate and timely processing of personnel and payroll actions for the Department in full compliance with state and federal law, Personnel Rules, and multiple collective bargaining agreements. The Department of Natural Resources manages Alaska’s natural resources in the best interest of Alaskans — developing, conserving, and maximizing their use consistent with the public good. DNR’s HR Payroll team supports that mission by ensuring the people who carry it out are paid accurately, treated fairly, and backed by staff who are reliable and hold themselves to a high standard. Within Support Services, we value professionalism, collaboration, and integrity. We are building a team culture grounded in accountability, partnership, technical excellence, and investment in people. This position is located at 400 Willoughby Avenue with dedicated employee parking, where you will work as part of DNR's HR team under the direct supervision of the DNR Payroll Supervisor. The work is deadline-driven and technically demanding — with seasonal surges that require reliability, advance planning, and composure under pressure — and calls for consistent professionalism in every interaction with employees, managers, union representatives, and statewide partners.

Requirements

Six months of entry technical level experience in human resource work equivalent to a Human Resource Technician 1 with the State of Alaska or the equivalent elsewhere.
Graduation from high school or the equivalent and one year of advanced clerical experience.
One year of postsecondary education (32 semester hours or 48 quarter hours from an accredited college or university equals one year) in any field.
High school graduation "equivalent" means one of the following: 1) a G.E.D (i.e. passing the General Educational Development test).; 2) completion of any basic adult education course of 480 class hours (16 weeks at 30 hours per week); 3) six months of work experience performing duties related to office or clerical support; 4) twelve months of work experience involving some routine tasks related to office or clerical support; 5) highest grade of school completed plus any kind of work experience that totals 12 years or more; or 6) acceptance for admission in full standing by an accredited college or university.
"Human resource" work includes experience in recruitment and selection, classification, employee training, employer provided benefits programs, employment law compliance, personnel, payroll, or employee or labor relations.

Nice To Haves

Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
Professionalism: Consistently displays the collection of competencies and skills expected of a professional. Professionalism is defined by its key behaviors including being accountable for actions and assigned projects; practicing efficient work habits to effectively manage time and workload; clearly communicating and expressing thoughts and ideas in writing and in person; possessing the ability to understand how non-verbal communication impacts the workplace; working effectively as part of a team to achieve productive outcomes; and consistently demonstrating, emotional intelligence, integrity, and ethical behavior.
Analytical Thinking/Problem Solving: Uses a logical, systematic, sequential approach to address problems or opportunities or manage a situation by drawing on one’s knowledge and experience base and calling on other references and resources as necessary.

Responsibilities

Review and enter a broad range of personnel actions in IRIS across multiple bargaining units, ensuring accuracy and compliance with applicable rules and statutes, before submitting them to your supervisor for certification.
Review, work on, and certify biweekly timesheets covering all types of pay and leave.
Receive, calculate, code, and certify bi-weekly payroll, including timesheets, leave, overtime, premium pay, late adjustments, and final pay for terminations and seasonal leave without pay — ensuring accuracy and compliance with CBAs, FLSA, and state payroll policy every pay period.
Research and complete audits of pay and leave discrepancies, process Notice of Pay Problem (NOPP) research assignments, calculate retroactive adjustments, and coordinate with the Division of Finance and departmental staff to resolve errors accurately and on time.
Serve as a responsive, solutions-focused point of contact for administrative staff, timekeepers, and employees — explaining payroll procedures, counseling on pay and leave questions, and working to prevent issues from escalating into formal grievances or NOPPs.
Contribute to standard operating procedures, assist with end-of-year actions and mass processing tasks, and serve as a trained backup for Emergency Firefighter (EFF) payroll processing — helping build a unit that is accurate, consistent, and resilient.