Human Resource Office/Training Manager

Walmart • Fort Worth, TX

3d • Onsite

About The Position

The Human Resource Office/Training Manager leads daily HR office operations at a fast-paced fulfillment center and partners with Operations leadership to meet the facility’s people and business needs. The role supports associates, develops leaders, and delivers consistent HR execution through a visible presence on the warehouse floor and responsive associate support. It uses workforce data, associate feedback, AI tools, and established workflows to improve engagement, retention, performance, and HR effectiveness.

The manager develops the HR team through training, coaching, and development; builds leaders’ people-management capabilities; and supports recruiting, hiring, workforce planning, retention, career conversations, cross-training, and internal mobility. The role also handles associate concerns and investigations, ensures timely and fair resolution, and maintains compliance with applicable employment laws, company policies, and ethical standards. The position reports to the Senior Human Resources Manager.

Requirements

• Associate's degree in Business, Logistics, or a related field and one year of supervisory experience; or a bachelor's degree in Business, Logistics, or a related field; or two years of Walmart Logistics management experience; or two years of supervisory experience, including one year managing human resource processes; or one year of Walmart Stores, Inc. Human Resources experience.
• Attend and successfully complete all job-required trainings and assessments.

Nice To Haves

• Experience or qualifications in Human Resources, Microsoft Office, supervising associates, training and facilitation, or Walmart Logistics Systems.
• Bachelor's degree in Business or Logistics.
• Professional in Human Resources (PHR) certification.
• Senior Professional in Human Resources (SPHR) certification.
• Experience with, or comfort using, Microsoft Copilot or other approved AI tools.
• Approachability, empathy, sound judgment, accountability, and consistent follow-through.
• Ability to build relationships in a fast-paced warehouse environment, interpret workforce data and associate feedback, communicate clearly, handle difficult conversations, coach leaders, and develop people.

Responsibilities

• Lead daily HR office operations, including hiring, onboarding, associate support, attendance management, and compliance processes.
• Train, coach, and develop the HR team; establish clear ownership, consistent work practices, service expectations, and timely follow-through.
• Maintain a visible presence on the warehouse floor and build proactive relationships with associates and leaders.
• Provide reliable HR support and escalation coverage.
• Investigate associate relations concerns by gathering and evaluating evidence, documenting findings, and supporting timely, fair resolutions.
• Coach hourly and salaried leaders on performance management, policy application, and associate relations.
• Partner with Operations leadership on staffing, workforce planning, and retention efforts.
• Analyze workforce metrics and associate feedback, identify trends, and recommend actions.
• Ensure Operations leaders complete associate listening activities, act on identified opportunities, and communicate progress to associates.
• Use AI tools and established workflows to analyze workforce information, streamline HR processes, automate recurring tasks, and identify opportunities for new solutions.
• Support recruiting and hiring and partner with Operations on career conversations, cross-training, and internal mobility.
• Ensure compliance with federal, state, and local employment laws, company policies, and ethical standards.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave; PTO and/or PPTO may be used for vacation, sick leave, holidays, or other purposes.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U company-paid education benefit, with programs from high school completion to bachelor's degrees, English Language Learning, and short-form certificates; tuition, books, and fees are paid for eligible associates.
• Annual or quarterly performance bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree