Human Resource Office/Training Manager

Walmart•Fort Worth, TX
•$65,500 - $98,000•Onsite

About The Position

The Human Resource Office/Training Manager leads daily HR office operations at a fast-paced fulfillment center and partners with Operations leadership to meet the facility’s people and business needs. The role provides visible, responsive support to associates, develops the HR team and leaders, and uses workforce data, associate feedback, AI tools, and established workflows to improve HR effectiveness, engagement, retention, and performance. The position reports to the Senior Human Resources Manager. The role supports accurate and timely order fulfillment by building trusted relationships on the warehouse floor and delivering consistent HR execution. Responsibilities span hiring, onboarding, associate support, attendance management, compliance, associate relations investigations, workforce planning, talent development, and process improvement. The position is based at the listed Fort Worth, Texas location. The annual salary range is $65,500 to $98,000, with additional annual or quarterly performance bonuses. Additional compensation for certain positions may include a Regional Pay Zone based on location. Sam’s Club describes a benefits package that includes health coverage, financial benefits, paid time off, disability coverage, discounts, education benefits, and other programs. Eligibility and benefits may depend on job classification and length of employment.

Requirements

  • Associate’s degree in Business, Logistics, or a related field and one year of supervisory experience; or a bachelor’s degree in Business, Logistics, or a related field; or two years of Walmart Logistics management experience; or two years of supervisory experience, including one year managing human resource processes; or one year of Walmart Stores, Inc. Human Resources experience.
  • Attend and successfully complete all job-required trainings and assessments.

Nice To Haves

  • Experience in Human Resources, Microsoft Office, supervising associates, training and facilitation, or Walmart Logistics Systems.
  • Bachelor’s degree in Business or Logistics.
  • Professional in Human Resources (PHR) certification.
  • Senior Professional in Human Resources (SPHR) certification.
  • Approachability, empathy, sound judgment, accountability, and consistent follow-through.
  • Enjoyment of regularly walking the floor and building relationships in a fast-paced warehouse environment.
  • Ability to turn workforce data and associate feedback into meaningful action.
  • Experience with or comfort using Microsoft Copilot or other approved AI tools to analyze information, simplify processes, and automate routine work.
  • Clear communication, ability to handle difficult conversations, and confidence coaching leaders.
  • Interest in developing people, strengthening team capabilities, and improving the associate experience.

Responsibilities

  • Lead daily HR office operations, ensuring consistent execution of hiring, onboarding, associate support, attendance management, and compliance processes.
  • Train, coach, and develop the HR team; establish clear ownership, consistent work practices, and expectations for knowledgeable, empathetic service and timely follow-through.
  • Maintain a visible presence on the warehouse floor, build proactive relationships with associates and leaders, and ensure reliable HR support and escalation coverage.
  • Conduct associate relations investigations by gathering and evaluating evidence, documenting findings, and supporting timely, fair resolution of workplace concerns.
  • Coach hourly and salaried leaders on performance management, policy application, and associate relations.
  • Partner with Operations leadership to align staffing, workforce planning, and retention efforts with business needs.
  • Analyze workforce metrics and associate feedback to identify trends and recommend actions; ensure Operations leaders complete associate listening activities, follow through on opportunities, and communicate progress to associates.
  • Use AI tools and established workflows to analyze workforce information, streamline HR processes, automate recurring tasks, and identify opportunities to develop new solutions.
  • Support recruiting and hiring, and partner with Operations to promote career conversations, cross-training, and internal mobility.
  • Ensure compliance with federal, state, and local employment laws, company policies, and ethical standards.
  • Attend and successfully complete all job-required trainings and assessments.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave; PTO and/or PPTO may be used for vacation, sick leave, holidays, or other purposes.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U company-paid education benefit program, including programs from high school completion through bachelor’s degrees, English Language Learning, and short-form certificates; tuition, books, and fees are covered.
  • Annual or quarterly performance bonuses.
  • Additional compensation for certain positions may include Regional Pay Zone based on location.
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