Human Resource Lead - Full TIme

Belk•Dunn, NC

13d

About The Position

The Human Resources Lead drives sales and delivers a positive customer experience by providing a best-in-class associate experience for all store associates. This hourly role leads hiring, training, and retention activities, builds effective weekly schedules, and works collaboratively with store leaders to support associate success and achieve store objectives. The position is eligible for a monthly bonus. The role oversees recruiting and hiring, onboarding, associate engagement and learning, employee records, scheduling, timecard and attendance review, and support for associate concerns. It also performs daily cash office functions and leads shortage control in designated areas while ensuring compliance with asset protection, safety, and security guidelines.

Requirements

At least 1 year of Retail Leadership/HR Management experience and a commitment to customer service excellence.
Ability to use data, guidance, and judgment to support timely and effective decisions that contribute to team and business success.
Skills and experience to perform the role and a commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
Self-directed and able to work with minimal supervision in a deadline-driven environment.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Must regularly move around all store areas and be accessible to customers.
Must bend, reach, and stretch for product, and lift, carry, and move at least 40 lbs.

Responsibilities

Demonstrate ownership, accountability, and initiative in achieving store objectives and key metrics.
Fill open positions by communicating openings, recruiting and sourcing candidates, reviewing applications, scheduling interviews, initiating background checks, and completing hiring; provide candidates with frequent communication and support.
Conduct engaging, structured onboarding and ensure new hires understand their role, company policies, benefits, and scheduling, communication, and learning platforms.
Lead retention, engagement, and continuous learning initiatives; foster a positive store culture, build team connections, celebrate achievements, and recognize associate contributions.
Maintain accurate associate data in company systems and files for compliance, staffing, benefits, scheduling, payroll, and reporting.
Create effective schedules aligned with talent, traffic, and business needs; review availability and time-off requests with store leaders, audit timecards, and track attendance daily.
Participate in weekly leadership workload planning meetings to plan and schedule hiring, training, and engagement work; use talent reporting and data to identify successes and opportunities.
Provide ongoing guidance and support to the store team by responding to associate concerns, gathering relevant information, supporting resolution, and maintaining confidentiality.
Complete daily cash office functions, including processing deposits, completing change orders, maintaining cash funds, and performing audits.
Lead shortage control and minimize risk in designated areas while ensuring compliance with asset protection, safety guidelines, and security protocols.