Human Resource Lead - Full Time

Belk•Lexington, NC

About The Position

The Human Resources Lead drives sales and delivers a positive customer experience by providing a best-in-class associate experience for store associates. This hourly role leads hiring, training, retention, and scheduling activities, partnering with store leaders to support associate success and achieve store objectives. The role is eligible for a monthly bonus. The Human Resources Lead also supports associate records and concerns, cash office functions, and shortage control while promoting compliance with company policies, asset protection, safety guidelines, and security protocols. The posting notes that its listed responsibilities and qualifications are not all-inclusive and that additional duties may apply.

Requirements

At least 1 year of Retail Leadership/HR Management experience and a commitment to customer service excellence.
Ability to use data, guidance, and judgment to make timely, effective decisions that contribute to team and business success.
Skills and experience to perform the role and a commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
Self-directed ability to work with minimal supervision in a deadline-driven environment.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move around all store areas and remain accessible to customers.
Ability to bend, reach, stretch for product, and lift, carry, and move at least 40 lbs.

Responsibilities

Demonstrate ownership, accountability, and initiative in achieving store objectives and key metrics.
Fill open positions by communicating openings, recruiting and sourcing candidates, reviewing applications, scheduling interviews, initiating background checks, and completing the hiring process; provide candidates with frequent communication and support.
Conduct engaging, structured onboarding to prepare new hires for service, selling, and operational excellence, and ensure they understand their roles, company policies, benefits, and scheduling, communication, and learning platforms.
Lead retention, engagement, and continuous learning activities; build team connections, celebrate achievements, and recognize associate contributions.
Maintain accurate and current associate data in company systems and files for compliance, staffing, benefits, scheduling, payroll, and reporting.
Prepare schedules aligned with talent, traffic, and business needs; review associate availability and time-off requests with store leaders; audit timecards and track attendance daily.
Participate in weekly leadership workload planning meetings and use talent reporting and data to highlight successes and opportunities for informed action.
Provide ongoing guidance and support to store associates, respond promptly to concerns, gather relevant information, support resolution, and maintain confidentiality.
Complete daily cash office functions, including processing deposits, completing change orders, maintaining cash funds, and performing audits.
Lead shortage control and minimize risk in designated areas while ensuring compliance with asset protection, safety, and security protocols.