Human Resource Lead - Tanglewood

Belk•Roanoke, VA

12d•Onsite

About The Position

The Human Resources Lead drives sales and delivers a positive customer experience by providing a best-in-class associate experience for all store associates. The role leads hiring, training, and retention activities, builds effective weekly schedules, and partners with store leaders to support associate success and achieve store objectives. This is an hourly position with monthly bonus eligibility.

Requirements

Ability to use data, guidance, and judgment to make timely, effective decisions that contribute to team and business success.
Skills and experience to perform in the role and a commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
Self-directed and able to work with minimal supervision in a deadline-driven environment.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
At least 1 year of Retail Leadership/HR Management experience and a commitment to customer service excellence.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move around all store areas and remain accessible to customers.
Ability to bend, reach, and stretch for product, and lift, carry, and move at least 40 lbs.

Responsibilities

Demonstrate ownership, accountability, and initiative in achieving store objectives and key metrics.
Fill open positions by communicating openings, recruiting and sourcing candidates, reviewing applications, scheduling interviews, initiating background checks, and completing the hiring process.
Provide frequent communication and support to create a positive candidate experience throughout hiring.
Conduct engaging, structured onboarding that prepares new hires for service, selling, and operational excellence, and ensures understanding of their role, company policies, benefits, and scheduling, communication, and learning platforms.
Lead retention and engagement activities, champion continuous learning, foster team connections, celebrate achievements, and recognize associate contributions.
Maintain accurate, up-to-date associate data in company systems and files for record compliance, staffing, benefits, scheduling, payroll, and reporting.
Build effective schedules aligned with talent, traffic, and business needs; review associate availability and time-off requests with store leaders.
Audit associate timecards for accuracy and track attendance daily.
Participate in weekly leadership workload planning meetings to prepare, plan, and schedule hiring, training, and engagement work.
Use talent reporting and data to highlight successes and identify opportunities for informed leadership action.
Provide ongoing guidance and support to the store team, respond promptly to associate concerns, gather relevant information, support resolution, and maintain confidentiality.
Complete daily cash office functions, including processing deposits, completing change orders, maintaining cash funds, and performing audits.
Lead shortage control and minimize risk in designated areas while ensuring compliance with asset protection, safety guidelines, and security protocols.