Human Resource Lead - Full Time

Belk•Hilton Head, SC

About The Position

The Human Resources Lead drives sales and delivers a positive customer experience by providing a best-in-class associate experience for store associates. This hourly role leads hiring, training, and retention activities and builds effective weekly schedules. The Human Resources Lead collaborates with store leaders to support associate success and achieve store objectives. The position is eligible for a monthly bonus.

Requirements

At least 1 year of Retail Leadership/HR Management experience.
Commitment to customer service excellence and continuous learning.
Ability to use data, guidance, and judgment to make timely, effective decisions that contribute to team and business success.
Ability to take ownership of tasks and contribute to store success by teaching, partnering, and encouraging others.
Self-directed, able to work with minimal supervision in a deadline-driven environment.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move around all store areas and remain accessible to customers.
Ability to bend, reach, and stretch for products, and lift, carry, and move at least 40 pounds.

Responsibilities

Demonstrate ownership, accountability, and initiative in achieving store objectives and key metrics.
Recruit and source candidates, review applications, schedule interviews, initiate background checks, and complete hiring in a timely manner while maintaining communication and support throughout the candidate experience.
Conduct engaging onboarding and ensure structured onboarding is completed so new hires are prepared for service, selling, and operational excellence.
Ensure new hires understand their roles, company policies, benefits, and scheduling, communication, and learning platforms.
Lead retention, engagement, and continuous learning activities; foster positive store culture through team connections, celebrations, and recognition.
Maintain accurate and up-to-date associate data and files for compliance, staffing, benefits, scheduling, payroll, and reporting.
Create schedules aligned with talent, traffic, and business needs; review availability and time-off requests with store leaders.
Audit associate timecards and track attendance daily.
Participate in weekly leadership workload planning meetings and prepare, plan, and schedule hiring, training, and engagement work.
Use talent reports and data to highlight successes and opportunities and support informed action by leaders.
Provide ongoing guidance and support to the store team, respond to associate concerns, gather information, support resolution, and maintain confidentiality.
Complete daily cash office functions, including processing deposits, completing change orders, maintaining cash funds, and performing audits.
Lead shortage control and minimize risk in designated areas while ensuring compliance with asset protection, safety, and security protocols.