About The Position

The Human Resources Lead drives sales and delivers a positive customer experience by providing a best-in-class associate experience for store associates. This hourly role leads hiring, training, and retention activities and builds effective weekly schedules. The Human Resources Lead works collaboratively with store leaders to support associate success and achieve store objectives. The position is eligible for a monthly bonus. The role also supports store operations through associate data and timekeeping administration, cash office functions, shortage control, and compliance with asset protection, safety, and security requirements. The posting notes that its listed responsibilities and qualifications are not all-inclusive and that additional duties may apply.

Requirements

  • At least 1 year of Retail Leadership/HR Management experience.
  • Commitment to customer service excellence and continuous learning.
  • Ability to use data, guidance, and judgment to make timely, effective decisions that contribute to team and business success.
  • Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
  • Self-directed and able to work with minimal supervision in a deadline-driven environment.
  • Excellent communication skills.
  • Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
  • Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
  • Ability to regularly move around all store areas and remain accessible to customers.
  • Ability to bend, reach, and stretch for product, and lift, carry, and move at least 40 lbs.

Responsibilities

  • Demonstrate ownership, accountability, and initiative in achieving store objectives and key metrics.
  • Fill open positions by communicating openings, recruiting and sourcing candidates, reviewing applications, scheduling interviews, initiating background checks, and completing hiring; maintain communication and support throughout the candidate experience.
  • Conduct engaging, structured onboarding that prepares new hires for service, selling, and operational excellence, and confirms their understanding of their role, company policies, benefits, and scheduling, communication, and learning platforms.
  • Lead retention, engagement, and continuous learning activities; foster a positive store culture, build team connections, celebrate achievements, and recognize associate contributions.
  • Maintain accurate, current associate data in company systems and files for compliance, staffing, benefits, scheduling, payroll, and reporting.
  • Create schedules aligned with talent, traffic, and business needs; review availability and time-off requests with store leaders; audit timecards and track attendance daily.
  • Participate in weekly leadership workload planning and use talent reporting and data to highlight successes and opportunities for informed action.
  • Provide ongoing guidance and support to the store team by responding to associate concerns, gathering relevant information, supporting resolution, and maintaining confidentiality.
  • Complete daily cash office functions, including processing deposits, completing change orders, maintaining cash funds, and performing audits.
  • Lead shortage control and minimize risk in designated areas while ensuring compliance with asset protection, safety guidelines, and security protocols.

Benefits

  • Monthly bonus eligibility
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